Sure wish you guys with connection problems could figure out the specifics, because the number of users who are able to connect has more than tripled. See
http://www.limewire.com/english/content/netsize.shtml
Think you have problems? Check out the numbers of users like me who were trying to get filesharing working back in Jan 2003, and look at what the graph shows today.
FWIW--learning how to describe problems and figure out the specifics people here needed so they could help did finally succeed.
btw--isn't Pro support working for you? It usually didn't for me (the experts on this forum did), but then I thought Pro support had improved.