So why am I paying this money and not getting any help? I see all these people with the same problem. Windows XP going, try to connect, stays on for a nano-second and then disconnects. I want answers and I want music. I mean, what's up, really. This is ridiculous. Yes, I've tried the fix, then the next fix, then the one after that. Yes, I've dealt with the firewalls and the uninstalling. I just want something to work, please, what about this 100% money back guarantee?