View Single Post
  #20 (permalink)  
Old July 31st, 2004
Laurelolo23 Laurelolo23 is offline
Novicius
 
Join Date: July 31st, 2004
Location: D.C.
Posts: 1
Laurelolo23 is flying high
Default

Quote:
Originally posted by PRC
I aslo had this problem. There is an installer cleanup utility that worked for me. Run the utility, then install again. Here's the link to get the utility.

http://support.microsoft.com/default.aspx?kbid=290301
This worked like a charm. I was unable to remove the program using Start->CP->Add/Remove Programs, so I deleted it and then ran a registry cleaner--still no dice. I sent tech support a note, but who knows when that will get some love. This was great, and it fixed my problem completely. The upgraded version is humming away and I am very happy--you rock!
Reply With Quote