Have u solved your problem yet? I read somewhere on the forum about issues with Java for xp, ?pack. (Sorry, I'm not a win person.) If you're still having probs I'll see if I can seek out the source of my reading & a possible solution. (Meanwhile if you are still having probs, might I suggest just for the heck of it u try out v.4.1.4 beta which has a no. of improvements, particularly for firewall users & has already solved several people's problems. Believe me it has worked for many people. Other than that, I'd suggest you uninstall & reinstall. Sometimes individual versions have issues with particular configurations, but a version before/after will not have any problems.