Thank you both for you help (thanks for the words of hope 'stupididiot69') I have read the link that was marked 'this' and it is one of the same that I have tried to use many times.

I live in mexico but I don't speak very good spanish so Is there any other way to find out my bandwidth? If not I will try and communicate with them.

I will look for bugs and see if that helps at all (where do I look).

I will also see if I need to reconfigure my firewall.

Thanks again I will post again if I still have trouble!

Nic