I have been going back and forth with emails about re-installing or re-downloading this program that I purchased in July'04. I tried the link you sent yamen and it doesn't recognize my email address. It tells me to try all my emails, which I have, but I am pretty sure which one I used and it still doesn't let me in. Can you help? If need be send me an official email address to where I have to send you the information in order to re-load the program.