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error report i have a win xp pro service pack 2 and i installed bearshare 5.1 light but i after one or 2 mins it stop and an error report screen appears and when i choose dont send error or send error the program is closed so i cant download any thing so any one knows how to deal with this problem plz send me a reply |
Download BearDiag from here, run it and post the report. You will probably have to split it into two parts to fit it into a couple of posts. |
report Code: BEARDIAG ISSUES - brief summary: (Extracted on 2006/12/02 14:01:30) Code: BEARDIAG: Bearcare for BearShare.Code: StartupList report, 12/2/2006, 1:43:21 PMCode: Current task list information for LIFE, running WIN_XP, Service Pack 2, build 2600Firewall information for LIFE, running WIN_XP, Service Pack 2, build 2600 Details collected on 2006/12/02 14:01:38 Default gateway is 192.168.1.1 Valid Firewall exception for program E:\basics\bearshare\BearShare.exe found Valid Firewall exception for TCP port 6348 found |
Domain profile configuration: ------------------------------------------------------------------- Operational mode = Enable Exception mode = Enable Multicast/broadcast response mode = Enable Notification mode = Enable Allowed programs configuration for Domain profile: Mode Name / Program ------------------------------------------------------------------- Enable Remote Assistance / C:\WINDOWS\system32\sessmgr.exe Enable Windows Live Messenger 8.0 / C:\Program Files\MSN Messenger\msnmsgr.exe Enable Windows Live Messenger 8.0 (Phone) / C:\Program Files\MSN Messenger\msncall.exe Standard profile configuration (current): ------------------------------------------------------------------- Operational mode = Enable Exception mode = Enable Multicast/broadcast response mode = Enable Notification mode = Enable Allowed programs configuration for Standard profile: Mode Name / Program ------------------------------------------------------------------- Enable Remote Assistance / C:\WINDOWS\system32\sessmgr.exe Enable Windows Live Messenger 8.0 / C:\Program Files\MSN Messenger\msnmsgr.exe Enable Windows Live Messenger 8.0 (Phone) / C:\Program Files\MSN Messenger\msncall.exe Enable BearShare / C:\Program Files\BearShare\BearShare.exe Enable iTunes / C:\Program Files\iTunes\iTunes.exe Enable Windows Messenger / C:\Program Files\Messenger\msmsgs.exe Enable Yahoo! Messenger / C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe Enable Yahoo! FT Server / C:\Program Files\Yahoo!\Messenger\YServer.exe Enable LimeWire PRO 4.10.0 / C:\Program Files\LimeWire\LimeWire.exe Enable BearShare / E:\basics\bearshare\BearShare.exe Port configuration for Standard profile: Port Protocol Mode Name ------------------------------------------------------------------- 6348 TCP Enable 6348 Log configuration: ------------------------------------------------------------------- File location = C:\WINDOWS\pfirewall.log Max file size = 4096 KB Dropped packets = Disable Connections = Disable Local Area Connection firewall configuration: ------------------------------------------------------------------- Operational mode = Enable 1394 Connection firewall configuration: ------------------------------------------------------------------- Operational mode = Enable [/CODE] Code: Logfile of HijackThis v1.99.1 |
Your installation of BearShare is pretty badly messed up. BearDiag sees version 5.2.4.1 instead of the Lite version. Get rid of it completely so you get no conflict with the version you actually are using. The downloads folder (D:\new) is actually inside the temp folder (D:\), which is a disastrous problem. Create a new temp folder as D:\bearsharetemp and make the change in BearShare's setup. They must be separated from each other because BearShare constantly watches the completed downloads folder for changed or new files. If the temp folder is on the same branch the constantly changing temp files cause BearShare to constantly scan them over and over again until it crashes. If your BearShare Lite is actually using other folders instead of these ones, make sure they are separate. BearDiag is looking at the wrong BearShare right now and the settings may be different. You have Internet Download Manager installed too. Because of the way it inserts a driver in Windows' networking system, BearShare will tend to cause crashes as that extra driver (idmmbc.dll) cannot keep up with the traffic. Uninstall that program for now, until you get BearShare working again, and if you still want it you can test it later. Since you are very low in memory, it's time to offload a bunch of nonessential bits of code you don't really need. Run HijackThis.exe again and put checkmarks on all of these: O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe O4 - HKCU\..\Run: [E06AXLRD_2970070] "E:\basics\encarta\Encarta Premium DVD 2006\EDICT.EXE" -m O4 - Global Startup: Microsoft Office.lnk = E:\basics\micro\Office10\OSA.EXE O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll Then hit the Fix Checked button and reboot. This alone will give you back so much RAM you computer will speed up noticeably. Don't worry about the programs involved. This does not delete or uninstall them, but just stops them from loading up when Windows boots. The items for Internet Download Manager may be gone already if you uninstalled it but I included them here anyway just in case you forgot. Once you finish all that, reinstall the version Of BearShare you really want to use right on top of the existing one so that all the registry keys point to the right one. Reinstalling won't damage BearShare or lose any of your settings and downloads. It should work much better now. Later on, if you want full power, I'll show you how to use the turbocharged beta version, 5.1.0b25, which actually expired last year but can be resurrected easily. ;] If you have any more problems use BearDiag again. Next time it will be seeing the right version because you reinstalled it. |
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