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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #11 (permalink)  
Old April 13th, 2003
d03 d03 is offline
Disciple
 
Join Date: April 13th, 2003
Location: the ever-flowing void of infinity 3.141592654...>>
Posts: 10
d03 is flying high
Default LIMEWIRE IS AT FAULT HERE

the problem with the software isn't anything we're not doing, it's because the software is buggered. there's nothing you can do, just re-download the old version here http://www3.limewire.com/download/2.8.6/

other than that i hope Limewire is quick to realise this and solve the problem by re-relasing the updated version again. in all their haste to move everyone on to this newer version they didn't check it for bugs with the Java which we can see is the case here.

DON'T UPGRADE, wait until Limewire's fixed the problem occuring.
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  #12 (permalink)  
Old April 13th, 2003
Distinguished Member
 
Join Date: September 21st, 2002
Location: Aachen
Posts: 733
trap_jaw is flying high
Default

The problems only seem to occur on some systems. I would try the upgrade anyway. It might even work because the problems reported here might very well be caused by the users themselves.

The new version should work on the majority of computers on all plattforms ( okay maybe not on MacOS but hey, - if you are using it, it's your own fault and don't even dare to complain).

I should add that this version: http://www3.limewire.com/download/2.9.7/ works on MacOS
__________________
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Last edited by trap_jaw; April 13th, 2003 at 12:21 PM.
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  #13 (permalink)  
Old May 14th, 2003
Another frustrated user
Guest
 
Posts: n/a
Default Can't connect now

So I'm running Win2K SP3, Limewire 1.7 (because there's fewer ads and spyware), router and firewall. I've had all of this setup for over a year and until about a few weeks ago, could connect to gnutella with no problem. So it isn't the firewall or router. I tried the telnet test and within a few seconds got the message "connection lost". My ISP is AT&T (now Comcast). Does anyone know if they're blocking gnutella or port 6346? I was going to upgrade based on the warning above, but not if I'm blocked. What's the deal with AT&T?
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  #14 (permalink)  
Old May 15th, 2003
upgrade
Guest
 
Posts: n/a
Default

LimeWire 1.7 will not connect anymore since LimeWire's hostcache has been shut down and newer LimeWire versions do not even accept connections from version 1.7 anymore.
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  #15 (permalink)  
Old May 15th, 2003
Another frustrated user
Guest
 
Posts: n/a
Default Irrelevant response

The version is irrelevant, and my question is unanswered.

I did the telnet test as specified here:

http://www.limewire.com/index.jsp/refund

"BEFORE PURCHASE, PLEASE PERFORM THIS TEST!!!

Q: I have LimeWire open but I can't seem to connect. I know I have an internet connection so what's going on?

A: Your ISP (AOL, Cablevision, etc....) might be blocking Gnutella traffic. For example, the ISP STARBAND blocks all Gnutella activity at their network. If you're on Windows, perform this test to see if you can connect to Gnutella. Non-Windows users can run this as well if they know where to find the telnet program.

1. From the Start menu, choose "Run".
2. In the resulting dialog box, type "telnet 64.61.25.171 6346". Click OK.
3. A window will pop up. If it doesn't say "GNUTELLA OK" within a few seconds, your ISP is probably blocking Gnutella traffic. In this case, there's not much we can do. Non-Windows users can run this as well if they know where to find the telnet program.

If your ISP blocks Gnutella traffic, LimeWire WILL NOT work on your computer."

This test fails on my machine. As I said, I get the message "connection lost" after several seconds. So I believe it's not just an upgrade issue, but also the likelihood that AT&T is now blocking gnutella. Can someone confirm this for me? Is anyone out there in New England using AT&T (Comcast) and successfully running a version newer than 2.5 today? If so, would you please perform the above test for me and tell me what you get?
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  #16 (permalink)  
Old May 16th, 2003
Novicius
 
Join Date: May 9th, 2003
Posts: 2
Tetsuo is flying high
Default Re: Irrelevant response

Quote:
Originally posted by Another frustrated user
The version is irrelevant, and my question is unanswered.
The version IS relevant.

Quote:
I did the telnet test as specified here:
Will not ever work anymore because 64.61.25.171:6346 has been taken offline and

Is outdated.
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  #17 (permalink)  
Old May 16th, 2003
Another frustrated user
Guest
 
Posts: n/a
Default outdated?

Okaaaayyyy..........that's good to know. Wouldn't it be nice if they told people and updated the web site. They could lose paying customers.

What I meant before is that the version is irrelevant if I couldn't connect because of my ISP and if the test were valid as anyone would expect it to be.
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  #18 (permalink)  
Old May 16th, 2003
Another frustrated user
Guest
 
Posts: n/a
Default Inaccurate

64.61.25.171:6346 is NOT offline. It may not allow downloads, but I can ping it, so that machine is up.
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  #19 (permalink)  
Old May 16th, 2003
Another frustrated user
Guest
 
Posts: n/a
Default

Just installed version 2.9.11 - it works. So AT&T isn't blocking yet. Thanks!
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  #20 (permalink)  
Old May 17th, 2003
Moderator
 
Join Date: May 16th, 2003
Posts: 1,118
trap_jaw4 is flying high
Default Re: Inaccurate

Quote:
Originally posted by Another frustrated user
64.61.25.171:6346 is NOT offline. It may not allow downloads, but I can ping it, so that machine is up.
You noticed the port number 6346? Try connecting to that port and you will notice that the server that operated on that port is offline. The ip still exists and it's still the ip of one of LimeWire's computers but the hostcache that used to be there is offline.
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