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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old March 27th, 2004
dov dov is offline
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Question Norton Security Firewall

Hi.. I recently upgraded to LimeWire Pro and just last week also installed Norton's Internet Security 2004. I'm using XP Pro, 80GB HD, Cable Connection thru local service, Pent III 500. Prior to the the Norton, and the firewall it enables, I had no problems connecting and finding what I wanted. The firewall, however, blocks Limewire and I get a message saying I'm not connected. Clicking on "CONNECT," doesn't work. To get through I must disable the firewall. I printed the Limewire instructions for Firewalls but I find one serious difference. Line 13 reads to set the external and internal ports to 6346. When I went into my program to see thru where I was connecting the port number is 6348. What's the answer to this problem. Thanks... Dov
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Old March 27th, 2004
ursula's Avatar
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Hiya...

Click on this link...

A Firewall Setup Help Guide

I know... I know... It's for a different client, but... The info available there is the most simple and straightforward guide that I know of to help you to quickly sort out your firewall setup problems...

On the 'connect' and 'Port' questions, click on the link

Port :6346 - Test If It Is 'Blocked'

in my 'sig' below...

And, you will also benefit from reading the information that you will find in the link

Alternate PORTS

That guide will explain to you what alternative ports should be the ones you consider if it is necessary for you to use one other than 6346.

Hope it helps...
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Old March 27th, 2004
ursula's Avatar
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Hey, dov...

This is a bit of a change of subject, but...
I just noticed something you mention in your post...
Pentium III 500...
If you are running Norton Internet Security and Norton A-V at the same time, you may run into some serious 'resource conflicts'. (Wondering how much RAM is being reported installed on your machine...)

It is possible that you will need to run only Internet Security with the A-V 'Auto-Protect' OFF...

Just think about your 'resources' when you have completed DownLoading a large file... The file will possibly be 'verified' and then 'hashed' while Norton A-V is scanning the file... All of this happening while there are maybe other files being D/Led and U/Led...
CPU 100% - Lockup - Crash...

This is not casual supposition on my part... I have seen this exact sequence occur many times.

It's not really any big deal to disable the A-V 'Auto-Protect', as long as you have Internet Security enabled and configured correctly.

I am in the process of writing about 'resource conflict' problems but it's a long post and not yet finished...
But, some quick coments for you now... Be sure to have a look at your settings for Paging Files (Virtual Memory)
The settings can vary so much it is crazy... Note what you have now, in case you wish to return to those settings, but, Please, try entering Maximum 768Mb and Minimum 384Mb... Then do a 'ShutDown' and normal 'Cold Start' (Not a 'warm-reboot' - Don't let Windoze, "do it for you.")
If you don't notice any 'improvement' in performance, leave the Minimum alone and increment the Maximum by 192Mb... If you get to 1,152Mb and still see no improvements, there are other problems...

On your Internet Security settings, it may be a good idea to delete all references to past settings pertaining to LimeWire and start over. The 'auto' function in Internet Security should be working whenever you add a new application, but there is certainly nothing wrong with checking all of this stuff manually !!!
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Old March 27th, 2004
dov dov is offline
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Question

Hi again... My grandson and I just went thru every way of finding a file that's possible. BearShare.Exe doesn't come up in any folder. Is it psooible it didn't get downloaded with LimeShop Pro?


I'll check on the Norton Security suggestion. Thanks

Dov
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Old March 27th, 2004
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Sorry, dov !!!

I thought to say something about this, but did not...
My fault...

The help pages I suggested are only for you as an example...

You must either 'browse' for the LimeWire .exe files you need to enter, or simply enter them manually...
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Old March 27th, 2004
dov dov is offline
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Question

Hi Ursula.. Sorry to be such a bother. We tried again. I followed the instructions for entering BearShare.Exe into the Norton Personal Firewall. It sent back a message that the file couldn't be found. That seems to concur with all our searches. It doesn't seem to be on my computer. Do you suggest I down Bearshare from its site?

Appreciate your help. Dov
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Old March 27th, 2004
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Hi, again, Dov...

I suggested the link for the Help File regarding setting-up Norton Firewalls only to provide you with a clear example of how to use the Norton Set-Up pages...

When reading the examples presented in the BearShare Help documents, simply replace the appropriate LimeWire files for the BearShare example shown...

Or... Try this...

Open the main Norton Internet Security page by either a right-click or double left-clicking on the Norton Internet Security icon - The bluish globe icon...

Then, click on Norton Internet Security

Next, click on Personal Firewall

Then over on the lower right of the Norton page, click on Configure

next, make sure that the 'slider' is set to Medium

next, click on the 'Program Control' tab up on the top of the page

next, under the heading Automatic Program Control,
checkmark 'Turn on Automatic Program Control'

next, look down at the bottom of the same 'Program Control' page and under the section headed Manual Program Control

click on the Program Scan button.

This may take a while as the Norton program examines all of the programs you have installed...

You should find that LimeWire has been added to the programs recognised by your Firewall...

Then, it is up to you, probably, to answer correctly the first time LimeWire attempts to connect with the internet... Norton will ask you about permitting and you must be careful to also possibly check a box so that LimeWire is always treated the same way...

Hope this makes it clearer for you !
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Old March 27th, 2004
dov dov is offline
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Unhappy

Hi Ursala.....

I'm probably getting to be a nusiance and this is just as frustrating to me as it must be to you. I followed your last instructions to the letter. It's not exactly new to me. Still no connection. The scan came up with Limewire.exe and I set it to Permit. I clicked on connect when it failed to connect when the program came up. Nothing.

I disenabled the firewall and everything comes through perfectly. including people logging into my shared file.

A techie friend suggested I delete the entire Limewire program and download again. What do you think or do you have any other ideas?

Dov
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Old March 27th, 2004
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http://www.limewire.com/english/content/firewalls.shtml

Scroll to the bottom of the page...

Quote:
Norton Personal Firewall Add "javaw.exe" as a fully trusted application.
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Old March 27th, 2004
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Quote:
Originally posted by rkapsi
http://www.limewire.com/english/content/firewalls.shtml

Scroll to the bottom of the page...
... and, Dov... be sure to take food, water and a blanket !
You are going to be away for some time !

Aren't computers fun ???
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