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-   -   cannot connect (https://www.gnutellaforums.com/connection-problems/29619-cannot-connect.html)

LAURALY October 31st, 2004 06:23 PM

cannot connect
 
i am having a huge problem and really need help..i have already emailed in the contact us place of limewire and had no response..
this is my problem..
I paid for limewire thru paypal..my NEW computer contacted a spyware and I had to take my computer back to the orginal settings which deleated limewire from my desk top and now when i go on the internet and try and log in to limewire it says that my email address is not a known user...please help...

stief October 31st, 2004 06:45 PM

Hmmm-- the Pro page lookup is good for six months, then expires. If you are still within the six month limit and it doesn't recognize the email address, maybe you used a different address when you bought Pro (this can be a pain remembering what address was used :)).

they're still trouble when living at home and over 21 ;)

LAURALY November 3rd, 2004 02:04 PM

not sure where to go
 
My problem is when I type in limewire to search the internet it never looks like the home page of where I registered..
I only have one address so getting that mixed up cannot be the problem and it has only been about 1 1/2 months ago so no where near the 6 months..but I don't think I had pro...do you have any idea what I should type in to download it again or who I should contact? I really would like to download some songs and really don't want to pay for it again...Cristy:rolleyes:

stief November 3rd, 2004 02:59 PM

Hi Cristy

here's the link to lookup your Pro Page http://www.limewire.com/english/cont...pro_lookup.jsp

The support page should look like this http://www.limewire.com/english/cont...pportpro.shtml

If it doesn't, check out the link about scammers
http://www.gnutellaforums.com/showth...threadid=28751

cheers

LAURALY November 3rd, 2004 08:56 PM

still didn't work
 
that may be the problem..I didn't purchase limewire pro....I was going to upgrade to the pro but hadn't yet..It was just limewire...know anything about that?

stief November 4th, 2004 05:02 AM

LimeWire is Free. Sigh--looks like someone sold you the Free LimeWire.

It really doesn't matter though: you can still use the Free LW to search for content.

nic kage November 4th, 2004 08:06 AM

try searching for then deleting .limewire folder

LAURALY November 4th, 2004 06:44 PM

i'll try searching for it and seeing if I can find it...
I don't understand limewire being free...every place I go into that has limewire gives you a one time price to use their services...where do I go to find this free limewire?

stief November 5th, 2004 12:04 AM

Hi again Lauraly

Here's the link to the Basic (aka Free) LimeWire page. It's free--the Pro version has a few enhancements, but is really very similar to the Basic free version.

http://www.limewire.com/english/cont...loadfree.shtml

Quote:

I don't understand limewire being free...every place I go into that has limewire gives you a one time price to use their services...where do I go to find this free limewire?
I'm confused. Can you post a link to the place that gives a one-time price?


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