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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old April 10th, 2005
Novicius
 
Join Date: April 10th, 2005
Posts: 3
Tiffany2622 is flying high
Unhappy Trouble connecting

Everytime I try to connect the message "your machine appears to not heve an internet connection or a firewall is blocking limewire from accessing the internet..." I know my connection is good and I really don't know that much about computers but i have read a lot of the forum questions but nothing has worked. Please help!
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  #2 (permalink)  
Old April 10th, 2005
fabion's Avatar
Lost In Time
 
Join Date: January 19th, 2005
Posts: 1,663
fabion is flying high
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You can look at this link for configuring your firewalls. http://www.limewire.com/english/content/firewalls.shtml

If that doesn't help provide the following information.

Computer and CPU
Operating system and sp (MAC,win98)
HDD
RAM
LimeWire Version
Java Version
Firewalls
Moden type and model no.
Router type and model no.
Connection (Dialup,ADSL,DSL,Cable)
Where are you connecting from (Home,Office, School)
Who is you Internet Service Provider (ISP)

Thank you
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  #3 (permalink)  
Old April 11th, 2005
Apprentice
 
Join Date: April 10th, 2005
Posts: 7
CD 1986 is flying high
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Hope you don't mind if i add my settings to this thread, but i'm having similar problems...i only get the "connecting" symbol and after a while it tells me i have no good connection / firewall blocking connection:

CPU - Athlon64 3000+
OS - Windows XP Pro (SP2)
HDD - Western Digital 120Gb
RAM - 512Mb Crucial PC3200
LW - LimWire 4.81 (non-Pro)
JVM - Java 1.50.02
Firewall - Hardware router firewall (ports 6300-6400 open manually)
Router - Netgear DG834G (wireless)
Connection - ADSL 512/128
ISP - PlusNet
Home Connection

I know all the ports i have opened are fully open, apart from 6346-6348 which appear to be permanantly blocked. I'm currently trying to run LimeWire on port 6340 which i know to be open. I also tried a working socks v5 proxy with no luck. The bug report shows "false" for incoming connections, but i have disabled the windows firewall and have no other firewall / anti-virus programs installed.


Last edited by CD 1986; April 11th, 2005 at 05:03 AM.
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  #4 (permalink)  
Old April 11th, 2005
Novicius
 
Join Date: April 10th, 2005
Posts: 3
Tiffany2622 is flying high
Default

I have tried that link and it is yet to work so here is that info you asked for:

Compaq Presario
Windows XP (SP2)
HDD- ? I don't know what that is
512 MB
Limewire 4.8.1 not Pro
Java- ?
Firewalls- Windows and Norton's
Modem/router- ?
Cable
home connection
Comcast

It's a brand new computer if that helps. If you need more info I will tray and figure the ones I didn't know out.

Thanks again
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  #5 (permalink)  
Old April 11th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
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Tiffany2622 you don't need 2 firewalls active. In fact I believe Norton actually recommends against running 2 firewalls. So close down your XP firewall & configure your norton firewall to allow LW full access: Configuring Norton Internet Security (click on link)

(Go to LW's menu Help>About LW...) Will show both LW & Java version.

Try deleting your LW Preferences folder whilst LW is closed; instructions here: Fixes for Limewire

CD 1986: Did you set LW for manual port forwarding: Manual port forward instructions & sample image & 2 posts after that. And choose a port no.

After opening LW let it sit & give it some time to connect .. perhaps up to 30+ mins.
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  #6 (permalink)  
Old April 11th, 2005
Apprentice
 
Join Date: April 10th, 2005
Posts: 7
CD 1986 is flying high
Default

Yeh i've tried both Upnp and manual port forwarding, but no luck with either. I've left it sitting for up to an hour but it won't connect.

If my ISP is blocking gnutella apps / ports, i should still be able to get round it using a different (open) port and a proxy, or is that wrong?
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  #7 (permalink)  
Old April 11th, 2005
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
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There's different means of blocking or filtering p2p. Blocking ports is only one method. Sandvine is one. They can detect p2p use. They may apply techniques upon individuals or on everybody using that isp.

Try manual connect. And also try to set up for a totally different port no. perhaps in the 5000 or 7000 or 8000 range. For manual connect, go to Tools>Options>Connections & untick connect on start up & press apply. Also make sure LW is not set to start on computer startup. Tools>Options>Advanced>Startup

So then open LW & let it sit 10-15 mins & then go to menu File>Connect & give it time.

By the way, some isp's offer a dial up service for backup. If you're able it might be worth checking that option just to see if it works.

Last edited by Lord of the Rings; April 11th, 2005 at 12:31 PM.
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  #8 (permalink)  
Old April 11th, 2005
Apprentice
 
Join Date: April 10th, 2005
Posts: 7
CD 1986 is flying high
Default

Just tried on different ports (7000, 8000)...using the manual connect...after half an hour i got the message:

"Limewire is unable to connect to hosts on the Gnutella network. This is most often due to firewalls...."

Unless there happens to be a fluky conflict of software, i'm leaning towards it being an ISP issue since i know that there are no firewalls blocking the ports i'm trying to use. I might put back my basic Drive Image OS backup, just to see if its a software conflict issue. I'll also have a look at the dial-up option...thanks for the help!
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  #9 (permalink)  
Old April 11th, 2005
Disciple
 
Join Date: March 7th, 2005
Posts: 13
foxyfmu is flying high
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The problem is your ISP mate. I'm on PlusNet as well you have to find a port which they are not blocking i was using 4915 but they now seem to have blocked that as well...
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  #10 (permalink)  
Old April 11th, 2005
Apprentice
 
Join Date: April 10th, 2005
Posts: 7
CD 1986 is flying high
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If that's the case, i'm gonna open up every port for a while and try a bit of trial and error!
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