Connection problems

[topbrewer]

Hi,

Limewire will not even start up, I have tried deleting the file .limewire for the preferences, but it I cant find it!

I have looked in

C:/Documents And Settings/your_username/.limewire
and its just not there!

Tried messing about with firewall to allow it to connect but thats not the problem.

It wont even start up, never mind get to download anything.

Please help

Im using

Win Xp, 512mb ram, broadband connection etc

[charming1960]

Mine won't open either.

I did the firewall thing. I trashed and re-downloaded. I looked in the prefs and there were none to throw away..........what next??????? No one will answer my emails at the support email given.....

I use to have just the basic, but then I thought I'd bump up to PRO....well, I paid my money and now it won't open. I even tried to upload the free basic one again, but that won't open now too.

Does anybody have any ideas?????????????

Thank you,
Cheryl

[Lord of the Rings]

It's very simple to delete the LW preferences! Do a search for .limewire & delete it from the results. See: Fixes for Limewire It's location may depend on your operating system also. But only do it whilst LW is closed! You throw away the entire folder!

For firewalls see: http://www.limewire.com/english/content/firewalls.shtml

topbrewer: Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? If you can't reach that page then something's blocking your access for LW.

[topbrewer]

Done a search for .limewire and there is nothing there!

I went to the page above and the test worked so im not being blocked.

What next.

Just let me say again the program wont even open never mind try to connect.

[Lord of the Rings]

If the program won't open then you should uninstall both Java & LW & reinstall (use add/remove prog control panel to remove Java.) But DON'T install over the net. Downld both the Java & LW installers & save to your comp. Then install Java, then LW.