please help i cannot get connected. i have tried adding the ports on the firewall tab. i have even added gnutella to the advanced tab at the firewall page. i am not very computer literate but i would greatly appreciate the help. i have tried deleting limewire then re-installing it. thank you

Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?

Can you give us a total desciption of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider?
10. Is this a your 1st try at LW or is this a new problem with an experienced user.
These details are vital if you want us to find out what your connection problem is.

Thank u Lord Of The Rings for replying so quickly. I have done what u have asked.
-When I went to the web site u provided it said website cannot be displayed

1. Windows XP
2. Windows Firewall
3. I'm not sure about the ram
4. I'm not sure how to tell how much hard disk i have left
5. I'm connected to a satellite
6. Modem and routers ? (sorry)
7. Work
8. Limewire 4.9.4 / Java 1.5.0_02
9. I get it through work
10. This is a new experience, i haven't used Limewire in a couple weeks then i logged on and tried to connect and this problem occured.

Thank You very much for your time.

That's a bad sign. It means something is blocking port 6346 which LW uses by default. If you set your firewall correctly then the other possibilities are your connection devices or your internet service provider (ISP). Yes isp's do sometimes use filters to against p2p sharing or decide to block ports that p2p sharing uses.

Without any info about your connection devices then I'm not sure what I can do. But if you said LW worked perfectly before & this is a sudden issue, then it looks like your isp might have done something. You could try another port. Go to LW's menu Tools>Options>Advanced>Firewalls & in the top section change the listening port to another. Try port 3500 or 22800 or 20282 or 80. Don't forget to press the apply button after changing each of these.

thank you for trying to help me. the globe in the bottom right hand corner of the lw page has a brick wall in front of it. i used this isp last year they must have changed it. i deleted limewire from my computer and then re-installed it and tried this and it still didn't work. so then i can't download any music from any site then?
thank u again for the help

You could try another program like Bearshare. If you go to the BS main section of this forum you'lll find links to their program downld. Try it & see if it makes any difference.