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-   -   Please Help Me! (https://www.gnutellaforums.com/connection-problems/42790-please-help-me.html)

Elliott August 8th, 2005 11:27 AM

Please Help Me!
 
Well, I recently downloaded Limewire Basic and it installed fine and everything. But when go to search something, this message below appears.

http://img117.imageshack.us/img117/6...irehelp1zy.jpg

It doesn't show any results or anything, just completes the search and nothing comes up. The same message has coem up for like 35 to 40 minutes. My mate downloaded Limewire 3 days ago and his hasn't encountered any problems with it. He could search like 2 minutes after installing his?

Can anyone help me to solve the problem?

Lord of the Rings August 8th, 2005 11:37 AM

1. Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)

2. The LW port test page is still down, but you can still test if your port 6346 is open but you MUST have LW open at the same time. Go here & type in 6346: http://home.no.net/tgrumpy/ct/dex.php So what's the response to your port test?

Can you give us a total desciption of your set up:
3. OS version? (eg: Windows 98)
4. What firewalls you have?
5. How much ram?
6. Hard Disk space available?
7. Connection type? (eg: dialup, broadband, cable, etc.)
8. Modem & router brand name & model numbers?
9. Where are you trying to connect from (home, school, work, etc.)?
10. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
11. Who is your isp provider?
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Are you on a network with other computers sharing the same connection or router? If yes, are any of those or your comp using another p2p sharing program such as LW or another?
These details are vital if you want us to find out what your connection problem is.

Elliott August 8th, 2005 11:58 AM

Quote:

Originally posted by Lord of the Rings
1. Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other); Firewall configuration instructions (click on link)

2. The LW port test page is still down, but you can still test if your port 6346 is open but you MUST have LW open at the same time. Go here & type in 6346: http://home.no.net/tgrumpy/ct/dex.php So what's the response to your port test?

Can you give us a total desciption of your set up:
3. OS version? (eg: Windows 98)
4. What firewalls you have?
5. How much ram?
6. Hard Disk space available?
7. Connection type? (eg: dialup, broadband, cable, etc.)
8. Modem & router brand name & model numbers?
9. Where are you trying to connect from (home, school, work, etc.)?
10. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
11. Who is your isp provider?
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Are you on a network with other computers sharing the same connection or router? If yes, are any of those or your comp using another p2p sharing program such as LW or another?
These details are vital if you want us to find out what your connection problem is.

3. Windows XP
4. Norton AntiVirus Auto-Protect
5. 256MB
6. 271MB
7. Broadband
8. Speed Touch Connection
9. Home
10. Limewire 4.9.11
11. BT Yahoo
12. First Time
13. Nope

I followed Number 1 and Number 2 and neitehr of them worked, you have a different idea?

This is what I got from Number 2:

Quote:

Results
TCP: The TCP connection has timed out. This can be due to a stealth firewall or router that has not been configured properly for Shareaza.
UDP: No answer has been received from your client. This can have various reasons, like that your firewall or router isn't properly configured for Shareaza, or Shareaza is not running on this port, or not connecting to the networks.
At least one problem has been detected and you probably have to configure your firewall or router for Shareaza. If you need help with configuring your firewall or router, visit this page on the wiki: FAQ: Routers/Firewalls.

Lord of the Rings August 8th, 2005 12:12 PM

I do apologise about the Shareaza temp stand-in port test but it does work if applied correctly.

It sounds like your firewall is not properly configured. Please see the above instruction link for setting up XP firewall.

Can you be more specific about your speedtouch. Do you know or can you find out the model no. This might be very important! Is there a UPnP switch on it? If yes turn it on! Do you use it via USB or ethernet connection interfacing?

Elliott August 8th, 2005 12:34 PM

It has no buttons or switches on it, this is the picture here:

http://img288.imageshack.us/img288/7...24759732uo.jpg

I don't have a clue what the Model is and that's all I klnow about it to be honest mate. Sorry, can you find out anything from that?

Lord of the Rings August 8th, 2005 01:01 PM

Hahaha I can see 2 eyes ... looks like a slate/rolly polly (mind-block) bug. Does it move around by itself? lol :D I'm not sure, I'll need to check the bug encyclodpaedia about how to deal with it! lol http://www.smilies.our-local.co.uk/i...les/halluc.gif

ukbobboy01 August 8th, 2005 01:37 PM

SpeedTouch 330 modem
 
Hi LOTR (and Elliot)

That Broadband modem you are laughing at is the one I use, albeit an earlier model, and it is very good, easy to use and doesn't cause any problems, So don't laugh :(.

Anyway, it is a SpeedTouch 330 modem, it has a USB connection, it draws its power from your PC, i.e. it switches on an off when the PC is on or off.

The lights on the front tell you when you have an internet connection, when data is going through and when there is an error.

And it does not have a built in firewall.



UK Bob

PS. I really like my modem:)

PPS. Here are the specs the makers:

• High-speed Internet access and regular phone service on the same line.
• Up to 8Mbps downstream, 832kps upstream.
• Trouble free
- connects to USB-port on desktop or notebook computer.
- USB-bus powered (no need for AC adapter)
- Plug and Play
• Easy installation
- Easy to use installation wizard.
- Software upgradable
- Supports PPPoA,PPPoE and LAN functionality
• Multiple OS Support
- Supports Windows 98/98 SE/2000/ME/XP
- Mac OS 8.6, 9.0 and X
- Linux


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