Connection issues - New user

[Carly79]

Hi Boys, Just downloaded everything and follwed all instructions including configuring the listening ports but it only says 'connecting' next to the quality icon bottom left of the screen. I have wireless broadband, internet is fine., firewall is off etc. Any help please?

[Grandpa]

Can you give us a total description of your set up:
1. OS version? (Eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (Eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP provider? ( AOL/MSN/Comcast/Tiscal)
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
These details are vital if you want us to find out what your connection problem is.

* Did you configure your firewall so it allows LW full access (advisable not to have 2 active firewalls b/c they can interfere with each other. http://www.limewire.com/english/content/firewalls.shtml

12. Do This test, Is the result True/False?
http://www.gnutellaforums.com/showth...757#post103757 Is the result True/False

13. Do a speed test post the results here.

http://www.speakeasy.net/speedtest/

[Carly79]

1) I have windows XP
2) Windows Firewall turned off with Norton Anti virus thingy on.
3) 512 ram
4) 40 g hardrive
5) Broadband
6) AC97 SOFTV92 DATA FAX MODEM WITH MSART CP, does look correct ?
7) Connecting from home
8) Limewire 4.8.1 Java 1.5.0
9) ISP provider (UK - bt)
10) Shared connection with flatmate
11) Yes the test worked fine
12) False
13) 453 download 177 upload

thanks very much Grandpa