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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Old October 1st, 2006
Novicius
 
Join Date: October 1st, 2006
Posts: 2
Manc is flying high
Default Is there a Lwire telephone or email number?

I have inadvertently lost my Limewire Pro which I paid for several months ago, following my Mac being taken in for repair. I have trawled all their sites and can't find any way of asking Limewire to re-connect me.

Can anyone please point me in the right direction?

Please note I am UK-based so a US telephone number is not relevant.
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Old October 1st, 2006
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Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
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If you bought LW from the official site (www.limewire.com) less than 6 months ago, go to the link below & enter the email address that you used to buy Pro. You should be able to download another installer from there!
http://sales.limewire.com/support/?
:wink:
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Old October 2nd, 2006
Novicius
 
Join Date: October 1st, 2006
Posts: 2
Manc is flying high
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Thanks Birdy - I have completed the form on that page and await a response.
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Old October 2nd, 2006
On Holiday
 
Join Date: April 20th, 2005
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Only A Hobo is a great assister to others; your light through the dark tunnel
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If you have succeeded in sending a form to pro support, I am a lttle mistified that you cannot click on "already bought pro" on the purchase page, enter the same email address, and download a new version of pro. Are you getting an error message from Limewire (or your browser) BTW you should use Safari to download Limewire.

Did you click on "If you lost your LimeWire PRO installer or need an update, click here" in birdy's link?
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