Pleaaase I Need Help!
 

:bangh: I'VE SENT THIS MESSAGE MORE THAN THREE TIMES AND WAITED FOR A REPLY FOR OVER THREE MONTHS AND NO ONE FROM CUSTUMER SUPPORT HAS REPLIED TO ME :( how is this possible? :confused:

I bought limewire pro thinking it would be better and now I can barely download anything??? :eek: :mad:

I have updated Limewire PRO to the latest version and I can connect with a Turbo-Charged connection also search Limewire without any problems but every single time I try to download a file it will take forever to connect and then when it does start downloading it's at an extremely slow rate! >> (0-1 KB/s speed) This has been hapening for a while now, I tried downloading from diferent hosts but nothing has worked. My cable modem internet connection is working perfectly, loading pages and also downloading other files fast from other sites so I just don't understand what the problem seems to be, please help me.

I have tried uninstalling and reinstalling the program

1.OS version? WINDOWS XP HOME EDITION SP2
2. What firewalls you have?
WINDOWS FIREWALL, norton internet security (expired)
3. How much ram?
How do I find out how much RAM do I have? :confused:
4. Hard Disk space available?
9 GB
5. Connection type? (eg: dialup, broadband, cable, etc.)
CABLE
6. Modem & router brand name & model numbers?
USB ADSL WAN ADAPTER (CABLE MODEM BRAND: MOTOROLA SB5120)
7. Where are you trying to connect from (home, school, work, etc.)?
HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
LW: 4.12.6 / J: 1.5.0_08
9. Who is your ISP provider (Internet Service Provider)?
ONE LINK
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
TEST WORKED
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
NO
12. Is this a your 1st try at FW or is this a new problem with an experienced user.
OLD USER BEEN USING LW FOR YEARS, LW WORKED PERFECTLY BEFORE?
13. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface?
NO.

If I do get to download something it is only music files and they will take hours?

Let me know if there's any additional info you need to know?

thanks to those who reply! :D :xirokrotima: :dance:

Anyone here? :( :( :(

Are you in Puerto Rico? A couple of other people have had problems with OneLink in PR & it's due to traffic shaping (click on links):(

http://www.gnutellaforums.com/showth...hlight=OneLink
http://www.gnutellaforums.com/showth...hlight=OneLink

yes I am

but I know other ppl in PR who it works fine for that's what's weird

Try to download a file from here & see what speed you get
http://www.magnetmix.com/video.shtml

Are the other people you know on the same sort of plan as you, and do they have the same connection speed (connection to the internet, not LW download speed)?

When I tried that download page the speed I got was 0-4 kb/s

Yes, the other people I know have the same plan and connection speed also, I just tested my speed on the 2wire speed meter and it is: 370.21 Mbps

:confused: