My Connection Problems

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It's been like it for a couple of days and I've followed the details on the "user can't connect page" and the Sticky at the top here. I even reinstalled it (but using the 4.13 version). I followed the useful Norton details in the sticky (I don't have the same images as the ones in the example but I managed to find the same thing), but it said that Limewire was Allowed, rather than Blocked. That's where I'm stumped.


1. OS version? Windows XP Home

2. What firewalls you have? Just using Norton 2006 (or 2007... can't find it but ordered the latest one about 4 months back)

3. How much ram? 960mb

4. Hard Disk space available? 32.2Gb

5. Connection type? (eg: dialup, broadband, cable, etc.) broadband

6. Modem & router brand name & model numbers? Netgear DG834G

7. Where are you trying to connect from (home, school, work, etc.)? [I******[/I]

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Limewire 4.13.0 Java 1.5.0_04

9. Who is your ISP provider (Internet Service Provider)? Utility Warehouse

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says "Your test worked!"

11. Are you sharing the connection with other computers or p2p sharing programs? Yes - well.... there are two PCs on the same router and (obviously) internet connection if that's what you mean. but they're not networked - they don't share the Limewire connection.

12. Is this a your 1st try at FW or is this a new problem with an experienced user. FW? I've been using Limewire a while but not had this problem before.

13. Do you see a brick wall in front of the blue world icon at the bottom of FW's interface? Not now

Crossing fingers!