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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

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4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #11 (permalink)  
Old November 24th, 2006
Disciple
 
Join Date: November 24th, 2006
Posts: 14
Humboldt is flying high
Default

ok....
id do see the firewall icon
im using windows xp media edition with sp2
im using a cable modem
my isp is suddenlink (used to be cox)
yes the test worked
im connecting from my house
LW-4.12.6 Java-im not sure but i updated it yesterday
No

Thanks for that, im not all too good at this.
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  #12 (permalink)  
Old November 24th, 2006
Novicius
 
Join Date: November 24th, 2006
Posts: 4
Deadland is flying high
Default From Humboldt as well

My limewire stopped working when I had the shift from Cox to Suddenlink as well. Might be the issue though I have no idea how to get around it. Suddenlink is rather lacking on response to customer requests for tech support. I had no issues until the service provider switch occured.
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  #13 (permalink)  
Old November 24th, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 664
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Firewall brick wall image: http://www.gnutellaforums.com/attach...1&d=1162908502

Deadland we need details to see if we can possibly help. The link to question & answers needed are above in Birdy's post #2
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  #14 (permalink)  
Old November 24th, 2006
Disciple
 
Join Date: November 24th, 2006
Posts: 14
Humboldt is flying high
Default

Quote:
Originally Posted by Deadland
My limewire stopped working when I had the shift from Cox to Suddenlink as well. Might be the issue though I have no idea how to get around it. Suddenlink is rather lacking on response to customer requests for tech support. I had no issues until the service provider switch occured.
If it is what do u think it might be? some one should make a suvey or something about the cox to suddenlink swich.
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  #15 (permalink)  
Old November 24th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Humboldt,
Your modem doesn't seem to have a firewall...did you try reconfiguring Norton?
A lot of Cox customers had trouble using LW, not too sure about SuddenLink.
There are a couple of points in their AUP which could suggest that they're anti-p2p but I can't find anything to say that they're definitely going to cause problems.
http://www.suddenlink.com/About-Sudd...nd-Policy.html

You could try connecting through a different port , say 64049...tools > options > advanced > firewall config & you can change LW's listening port.
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  #16 (permalink)  
Old November 24th, 2006
Disciple
 
Join Date: November 24th, 2006
Posts: 14
Humboldt is flying high
Default

ok, sorry, but whats an AUP? is there a way to configure the anti-p2p, and yes i did configure norton.
Thank you for your help so far
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  #17 (permalink)  
Old November 24th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

AUP is acceptable use policy (sorry)...that's where you can often find info about whether your is blocking or throttling p2p. It does sound suss that you & Deadland both had probs after the ISP change. Have you tried calling them to find out their policy on p2p?

You could always try using a different port & see if that helps.
Otherwise...sorry but I'm a bit stumped.
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  #18 (permalink)  
Old November 24th, 2006
Disciple
 
Join Date: November 23rd, 2006
Posts: 14
brh986 is flying high
Default

Quote:
Originally Posted by birdy
Maybe if you give some info
If you're seeing the firewall icon, the problem's not necessarily with your ZA...could be an issue with a modem/router. Check that sticky for lots of helpful info.
I don't get it i thought limewire was designed to work behind a firewall? When is a firewall ok and when not? I set my computer as DMZ so that should make it irrelevant but I wouldn't mind having it work behind a firewall if I ever want to change it. Doesn't work at all at this point though so I guess it's a moot point.
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  #19 (permalink)  
Old November 24th, 2006
Disciple
 
Join Date: November 24th, 2006
Posts: 14
Humboldt is flying high
Default

ok, thanks again, I cant use Lw at all now, i tried frostwire, still didnt work!
whats the differencr between frostwire and limewire?
if i did call my ISP could they do any think about it any way? i could just go to the store, their company's like a mile away.
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  #20 (permalink)  
Old November 24th, 2006
Novicius
 
Join Date: November 24th, 2006
Posts: 4
Deadland is flying high
Default

1. OS version? (eg: Windows 98)
WIN XP Professional SP2

2. What firewalls you have?
Windows Firewall

3. How much ram?
2.00GB

4. Hard Disk space available?
15GB

5. Connection type? (eg: dialup, broadband, cable, etc.)
Cable

6. Modem & router brand name & model numbers?
Cable Modem: Toshiba PCX1100U
Router: D-Link AirPlus XtremeG D1-624


7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Limewire 4.12.16
Java 1.5.0-_09


9. Who is your ISP provider (Internet Service Provider)?
Suddenlink

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
"Your Test Worked"

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
On a wireless network. One other PC in the house on a hardline of the same router network

12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Been using LW for years ... first time I've had a problem connecting that wasn't easily resolved.

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes, even when windows firewall is disabled.

I've uninstalled and reinstalled LW twice to no avail. I've manually entered an exception in my firewall as well. I've also manually entered my firewall listening port I obtained from the Advanced settings in LW. Still nothing. I've also changed my port to 64049 as birdy suggested and still can't connect. All of which leads me to believe its got something to do with the wonderful folks at Suddenlink. Thus far they have not answered any of my tech support questions including ones unrelated to this issue with my p2p. Next step is to call them ... but as it stands I expect to be treated to a voice recording of an FAQ. LOL.
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