Been using Lime Wire for some time with no problems. Now when I attempt to load, it starts up, gets as far as the area of "loading saved files" and fails. I have uninstalled and installed Live Wire again to no avail. If I try to use explorer it crashes when I get to the folder Shared "windows explorer has encountered a problem and needs to close". If I run a scan in Norton this also crashes at Shared, Films with the same "encountered a problem". I have downloaded AVG Anti Spyware 7.5 and this also crashes at the same location with "something bad happened in the application". Any ideas please. If not I suppose I will have to remove the Shared folder!


1. OS version? XP Pro SP2
2. What firewalls you have? Norton
3. How much ram? 128 SD
4. Hard Disk space available? 3GB
5. Connection type? Broadband
6. Modem & router brand name & model numbers? BT Voyager 210
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? LimeWire 4.12.6, Java J2SE 5 Update 10
9. Who is your ISP provider (Internet Service Provider)? BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? 'Your test worked!'
11. Are you sharing the connection with other computers or p2p sharing programs? No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Experienced User
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface N/A

Thanks,