Please Help

[nicgled]

I ahve read threads over the last couple of weeks but could not find anything to help me, I can connect to LW with no problems but after 15-30 minutes of running it closes down!!

Pls help its doing my head in now!

[mickjapa108]

Hi Nicgled.

can you cut n paste this form, In your post with answers filled in please.
--------------------------------------------------------------------------------

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.

So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:


1. OS version? (eg: Windows 98,XP.SP2. )?
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)?
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Peace.

[nicgled]

Hi mick

1. OS version? (eg: Windows 98,XP.SP2. )?
Windows Xp Home Edition 2002 SP2
2. What firewalls you have?
Norton but switched off
3. How much ram?
480MB
4. Hard Disk space available?
61GB
5. Connection type? (eg: dialup, broadband, cable, etc.)?
Broadband
6. Modem & router brand name & model numbers?
BT Home Hub F500
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
4.12.11Pro - Java 1.5.0-11
9. Who is your ISP (Internet Service Provider)?
BT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
New problem had limewire for roughly 12 months
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes

Hope u can help

[mickjapa108]

Nicgled Hi
Have you just started using BT Hub, or have you already been downloading
using Hub.

P.S BT do interfear with P2P, From (I think) around 6pm to 12pm Try connecting at another time of day.

[nicgled]

Hi mickjapa108

No used home hub since it was launched think about 2 months

It happens all day long regardless of time

Nicola

[mickjapa108]

Nicola
Are you a heavy user, if so they have noticed, and may have just started shaping your connection.
Give us some details of what you tryed an we'll exclued other possabiltitys
Try calling BT and ask them direct, ARE YOU SHAPING MY CONN, poke at them dont take crap from them.
Peace.