hi, sorry if i'm being really stupid, but limewire always says it needs to connect, but it never can. do u know what i can do? thanks for any help (please can u explain it in uncomputer terms 'cos otherwise i'll have no idea what u mean lol) xx

Aims Hi

can you cut n paste this form, In your post with answers filled in please.
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Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.

So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:


1. OS version? (eg: Windows 98,XP.SP2. )?
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)?
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Peace.

__________________
mickjapa108

I REALLY NEED HELP!



1. OS version? Windows XP
2. What firewalls you have? Windows, Trend Micro, possibly Ultimate Defender
3. How much ram?a lot...just rebooted my computer to factory settings
4. Hard Disk space available? ^^^
5. Connection type? DSL
6. Modem & router brand name & model numbers? Linksys
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? 4.12
9. Who is your ISP (Internet Service Provider)? linksys? SBC...i dont know one of those
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it says it works
11. Are you sharing the connection with other computers or p2p sharing programs?
12. Is this a your 1st try at LW or is this a new problem with an experienced user? new problem i have used perfectly for almost 2 years, but i reset my comp to factory settings and re downloaded it and now it doesn't work!
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes. but i already checked and limewire is an exception