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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

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Old February 11th, 2007
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Join Date: February 11th, 2007
Posts: 2
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Question How to set a port exception in Nortons

A new user as of today and I've managed to download, install and make a connection. However, can't download anythng and despite permitting limewire in my Nortons I/security there is still a brick wall. I did the test to your link and that worked. I think the problem may be with setting a port exception for gnutella in Nortons ... I'm hoping that's the asnwer and you can help me to set that up please. Thanks
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Old February 12th, 2007
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Join Date: February 2nd, 2006
Location: England
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Kaznz Hi

can you cut n paste this form, In your post with answers filled in please.
--------------------------------------------------------------------------------

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.

So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:


1. OS version? (eg: Windows 98,XP.SP2. )?
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)?
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Thanks Peace.
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