No Gnutella connections

[Fairy Queen]

I have a Windows XP operating system.

I have used Limewire in the past and everything was ok until I formatted my hard drive and had to re-install it. I downloaded the offline downloader, installed the program, then it succesfully got connected, only There wasn't any action going in the "connections" card. I re-installed the program, tried to change my preferences, tried to disconnect and connect again... Nothing changed. I still can't get any connections and I can't use the program!

[birdy]

Please give some details
System details - help us to help you

[Fairy Queen]

1. OS version? (eg: Windows 98) XP
2. What firewalls you have? Kaspersky 6.0
3. How much ram? 1GB
4. Hard Disk space available? 4GB
5. Connection type? (eg: dialup, broadband, cable, etc.) dialup
6. Modem & router brand name & model numbers? Agere Systems PCI Soft Modem
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW: 4.12.11 Java: 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? Viva internet
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Internet Explorer could not display the webpage"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've tried it before and it worked
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes

[mickjapa108]

Fairy Queen Hi.
Is your windows XP firewall turned off ?, if not, turn it off n restart comp
then try with L/W.
Kaspersky F/W may need permisions deleted n reset.
All feedback helps others so let us know how you get on.
Peace.

[Fairy Queen]

I have put Limewire in the exceptions list of Kaspersky but the wall still appears in the LW window. And the XP firewall is off...
How do I delete permissions? :/

[mickjapa108]

Fairy Queen.
I dont know Kaspersky, In webroot I click permissions, highlight program and
press remove.
Start L/W n L/W re'applies, then give full permissions. It may be similar
Peace.

[Fairy Queen]

Kaspersky is a little weird with this. It has different options for Anti-Hacker, Anti-Spam, Anti-Spy, File, mail and Web Anti-Virusand Proactive defence. I tried to exclude Limewire from all the lists but to no avail...

[mickjapa108]

Fairy Queen.
Dont worry someone will see this with Kaspersky n fill in the blanks for you
Peace.

[Fairy Queen]

ok, thank you anyway

[mickjapa108]

Hi Fairy Queen.
I see no one has added to this, So can you try Putting the Kaspersky CD in
the CD drive, Dont press Run, open the CD files and look for info file n click on that. Instructions on HOW to, should be there somewhere,
As a temprey mesure, just to see if Kaspersky is the prob, You could disable
Kaspersky, (TEMP) and switch XP-firewall on.
Do this with L/W off. Then Turn L/W on, XP-F/W should now ask to let L/W have full access. Give Full Permision. Dont run your computer without a firewall. Weee will get there in the end, need help with any of this just shout
Peace.