Any ideas???

[fergs01girl]

OK, I have had this computer over a year now. I have never had any problems with limewire. I reformatted and cannot get limewire to work ever since. I am not behind a firewall according to limewire. What happens is I either get nothing from searches or I get stuff, click to download and they just sit there waiting and the bars change from red to green and back again and nothing downloads. Any suggestions? I have no idea how to put up all the info about my computer like you ask, so I would do that if someone could tell me how. I am on a gateway laptop and I have windows xp, I have NO firewalls, I am on a cable connection through Charter Communications and wireless using a Linksys wireless router. Thanks in advance!!!

[mickjapa108]

Hi Fergs.
If you could just cut n paste the 15 questions, with your answers in bold
I will talk you through.
System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.

[fergs01girl]

1. what OS version? (eg: Windows 98, XP,OSX, Vista) Windows XP

2. What firewalls you have ? None that I am aware of.

3. How much ram ? 960

4. Hard Disk space available ? Not sure but enough, I'm sure

5. Connection type (eg: dialup, broadband, cable, etc.) ? Cable

6. Modem & router brand name & model numbers ? Lynksys Speedbooster wireless something or other.

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? House

8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? LImewire 4.12.11 and Java 1.5.0_02

9. Who is your ISP provider (Internet Service Provider) ? Charter Communications

10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? I get the this page cannot be displayed message

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.? New since reformatting

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? Sometimes yes and sometimes no

14. Have you given full permisions for LimeWire to pass through your Firewall ? As far as I know since I turned them all off or deleted them

15. XP users, Please state XP firewall on or off.? Off

[AaronWalkhouse]

Looks like another one of those temporary AT&T blocks.

[mickjapa108]

java is well out of date update n get back.
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Link to get JRE 6, Use the off line installer, NOT the (recormended) one,
http://java.sun.com/javase/downloads/index.jsp
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

[mickjapa108]

I missed it, take a look at this link Your ISP is on the list for connection shaping.
http://www.gnutellaforums.com/showth...threadid=33712

P.S...thanks Aaron.

Peace.