rexdinosdad,

Give us some details please, otherwise we can't help you.
System details - help us to help you

1. OS version? (eg: Windows 98) wind xp
2. What firewalls you have? windows
3. How much ram? 244
4. Hard Disk space available? 40 gig
5. Connection type? (eg: dialup, broadband, cable, etc.) dsl
6. Modem & router brand name & model numbers?westel versa link 327w
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. lime wire pro just purchased it last week java was the latest not sure uploaded when we add to our computer
9. Who is your ISP provider (Internet Service Provider)? verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? can not display page
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.no
12. Is this a your 1st try at LW or is this a new problem with an experienced user.not first was on last month for last year been busy not needing music then when I tried to get on this happened
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes even went to the options and made sure it was listed as a site to let in

Update your Java to 1.6. Use the JRE offline installer & remove any ohter Java versions on your computer before you install the new one.
http://java.sun.com/javase/downloads/index.jsp

In LW go tools > options > advanced > firewall config. Change LW's listening port number to 64049 (or something in the range of 49152 - 65535). Apply > ok. See if that changes anything.

Enable UPnP within your router. Then use the UPnP option on that same LW page where you changed listening ports. Apply > ok.

If that doesn't change anything, try port forwarding for your Westell. Here are the instructions.
http://www.portforward.com/english/r...W/Limewire.htm

Remember that LW's listening port, port within the 'manual port forward' box & port forwarded within a router must all be the same number.

@ rexdinosdad,

I also have a Westell Versalink 327W and Verizon. I have mine portforwarded and it works great. Follow the link in birdy's post. I tried using UPnP but couldn't get it to work.

Be sure to set up a static ip before you portforward LW or it won't work. http://www.portforward.com/networking/staticip.htm

If you run into trouble, post back and maybe I can help.

Edit: Recheck your firewall settings. I was able to use LW after I had allowed access for it through my firewall without portforwarding. I only portforwarded so others could upload from me.

__________________
If it ain't broke, fix it till it is!

Ok, now someone else's problem is getting fixed through my thread. I'm still at a loss as to what to do. I have tried reconfiguring Norton Firewall, deleted all permissions for LW in the firewall, restarted and I still get the same message. When I try to restart LW I don't get a message asking if I want to allow or permit LW to connect, I only get the message that says LW couldn't initialize and start and this is usually due to a firewall issue or loopback problems.

Pkot Hi

Ok! lets just try somthing, Can you disable Norton completly for me, and Go to
Xp Firewall & enable it, then restart your computer, now try to connect L/W,
If this works properly. You need to uninstall Norton
After uninstalling Norton from Add or remove Programs.
Go to search, Type Norton in search (All or part file name) Click on, more advanced options untick, case sensitive all other boxes tick, hit search &
delete Norton files.
Now repete search with the word "Symantic" spelling I dont know,you have it
When finished reboot your computer.
Now with internet closed and all apps closed, Re install Norton, then password protect Norton Settings, This is a must to protect norton from being enterd from the back door, Do this first before updating program.
Then update, n run a complete scan, Now try to start L/W.
Peace.

__________________
mickjapa108

Hi mickjapa108,

My Norton is not on disk, it was purchased as a download so I wouldn't be able to close the internet and re-install. I have found a solution, sort of, that may be of help to all Norton-challenged LW users.

My original Norton Firewall was 2004, and I purchased the renewal each year. My renewal was due to expire, so I purchased a newer product, Norton 360, which combines all Norton tools in one. I previously had Norton Systemworks for antivirus, antispam and other tools, and a separate firewall that was later connected with Systemworks on a prior renewal. I think this created the problem. I'm not an expert on this so don't quote me.

After installing Norton 360, which removed all prior Norton products, LW works fine so far. I also find other websites that had partial blocks on their content work fine as well.

For any Norton users maybe upgrading to a newer product would help, or uninstalling and re-installing could work as mentioned in a prior reply. I haven't tried the uninstall and re-install so anyone who does try should post a thread on whether it works.

Pkot Hi.
Your problem was that a worm had enterd the back door of norton and made
changes to how it works, I suspect that if you installed 360 straight over the
top of the old norton, you may still have a problem,
You can get a Brute Force Uninstaller from nortons website made by them to
completly remove all norton files from regestry & memory.

P.S..Anyone that Has no C.D.for reinstall should coppy Norton installer App to
desktop before uninstall. People with a cracked copy of norton, Put it in the Bin, it will never work propaly.
Peace.

__________________
mickjapa108

ok after a bit i was able to enter all this and made sure the lw was at the same numbers restarted computer and check f/w made sure lw was also in as a trusted site still unable to connect

now lw is disconnected and will not do a thing

seems this is becoming the end of what use to be a good thing just wasted my money on upgrading this service what a scam upgrade and loose service and your money getting so upset with all this wish i never heard of this site


ok tried this took some time not computer teck but I was able toget the following links to be on the routers list and enable them but they showed fire wall could still stop these so I made sure that lw was a trusted site and all the numbers stated the same restarted computer checked numbers all there still unable toconnect?