1. OS version? (eg: Windows 98) windows xp sp2
2. What firewalls you have? windows firewall
3. How much ram? 512
4. Hard Disk space available? 20g
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? RCA DCM425
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.LW 4.12.11 java 1.5.0_11
9. Who is your ISP provider (Internet Service Provider)? time warner cable
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? its a blank page at the top left corner it says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? no


when i go to open LW it opens with that loading screen and starts running through the loading stuff then closes. i have reinstalled both java and LW. someone help