conection probs

[therose]

hi all 1st post so be gentle please

L/W wont conect at all says L/W has detected a fire wall which has been solved plz help



1. OS version? Windows XP service pack 2
2. What firewalls you have?norton personal fire wall
3. How much ram?2 GB
4. Hard Disk space available?600 GB
5. Connection type? broadband
6. Modem & router brand name & model numbers?speed touch 330
7. Where are you trying to connect from home
8. What version of Limewire (LW) & Java do you have? LW pro 4.12.11
9. Who is your isp provider (Internet Service Provider)?tiscali
10. Are you sharing the connection with other computers or p2p sharing programs? No
11. Is this a your 1st try at LW or is this a new problem with an experienced user.No been usung basic for a while just upgraded to pro but new computer
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?'Your test worked