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-   -   Ah! Help! Please! (LW not connecting) (https://www.gnutellaforums.com/connection-problems/71419-ah-help-please-lw-not-connecting.html)

mat7thew June 13th, 2007 07:13 AM

Ah! Help! Please! (LW not connecting)
 
Ok, So Ive Had limewire pro for like 6 months now, no problems, then it stoppped working. it connects sometimes but that is rarely! ive followed alot of steps and ideas through this forum, but nothing. please help!

1. OS version? (eg: Windows 98) - XP
2. What firewalls you have? - Windows
3. How much ram? - 1GB
4. Hard Disk space available? - 52.44GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? - Speedtouch USB ADSL PPP
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. - Limewire 4.12.11 Pro Java 1.5.0_11
9. Who is your ISP (Internet Service Provider)? Homecall
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - It Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. - new problem with experiencedish user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - both
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall :) - avast
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). - Scotland

Lord of the Rings June 13th, 2007 07:49 AM

Most of the ISP's in UK shape or block p2p bandwidth. I presume when you posted above it was from home right? I did an ISP check upon your ip address & it pointed to Tiscali. Which suggests that Tiscali is the owner of Homecall. I thought Homecall rang a bell when I saw it. I just did a forum search for Homecall & sure enough: (1) http://www.gnutellaforums.com/connec...t-anymore.html

(2) http://www.gnutellaforums.com/connec...t-anymore.html ________ (3) http://www.gnutellaforums.com/connec...pipex-isp.html __ I will add them to the list.

mat7thew June 13th, 2007 08:19 AM

so what, im not going to be able to use limewire unless it is midnight!?

Lord of the Rings June 13th, 2007 08:25 AM

If you can, probably very slowly. You could try another gnutella program to see if it's only LW they have shaped or else it's gnutella network; try this one: Phex to see if you have the same problems. It's a good program, some nice additions LW doesn't have. But it's perhaps not as intuitively easy to use until you get the hang of it.

mat7thew June 13th, 2007 08:57 AM

o ok thanks, il have a check to see if it works

mat7thew June 13th, 2007 09:03 AM

i cant connect with phex :( does bearshare us gnuttela?

Lord of the Rings June 13th, 2007 11:35 AM

yes

Go back to LW. Go to LW's menu bar, Tools>Options>Advanced>Firewalls & change the ports shown to one between (49152 - 65535). A good one to try is 64049. See if that works. They may be just blocking ports where you are. Being shaped is one thing, but it sounds like you are being blocked somehow.

androskemlos June 14th, 2007 01:56 AM

Same problem as Mat7thew
 
1. OS version? (eg: Windows 98) - OSX 10.3.9
2. What firewalls you have? - OSX (disabled)
3. How much ram? - 512
4. Hard Disk space available? - 60GB
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? - Thomson Speedtouch USB ADSL PPP
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? - House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. - Limewire 4.12.11 Java 1.4.2
9. Who is your ISP (Internet Service Provider)? Homecall (Pipex)
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - It Worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. - new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? - both
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall - none
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). - Scotland

Hi Guys,
This wont be much help, but here goes.
Homecall and Pipex are the same company. Not sure if they're owned by Tiscali or not. They say that they do not block ports but use traffic management in peak hours coz people are abusing fair use policy. ie using P2P programs. I dont know how they do it, unless there's something in the modem that can tell them when you are on Limewire. I've tried every remedy suggested here and on Apple's forums but nothing works. Now I'm stuck with these f@nnies for 11 months!!
- I've got mates on Tiscali who have no problems with Limewire, Bit Torrents etc.
- I've got a (supposedly slow) 512kbs broadband connection at work with a different ISP which works perfectly with P2P and is faster than my 8Mb Homecall!

End of rant.

philwalker June 14th, 2007 05:19 AM

1. OS version? (eg: Windows 98) XP
2. What firewalls you have? Kerio (OFF) and Windows firewall
3. How much ram? 512
4. Hard Disk space available? 60gb+
5. Connection type? (eg: dialup, broadband, cable, etc.) ASDL
6. Modem & router brand name & model numbers? 3-com wireless (ends 74WEG i think)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. updated to latest today
9. Who is your ISP (Internet Service Provider)? Homecall
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test failed - timeout
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROBLEM WITH EXPERIENCED USER
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? older version of limewire at present, but tried latest and shows firewall present
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Ports forwarded for uTorrent, uPandP off, static IP adress set. correct port opened for limewire.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall http://www.gnutellaforums.com/connec...lies/smile.gif
Kerio, but does not work regardless
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). UK

Same problems as lots of others cant connect at all. Tried shareazza - same issue. Any advice would be gratefully received

mickjapa108 June 14th, 2007 06:38 AM

philwalker & androskemlos
Its all been said really,

Don't use Limewire's Default ports some ISPs block them.
Try switching to Manual Port forward using port numbers between 45000 To 65000
Both Manual Port forward No, & listening port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

If you are using a router to connect, that will also need configuring.
Find your router listed here, Use this blue link. & dont forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall
Your Servant,
Peace.

philwalker June 14th, 2007 07:00 AM

Quote:

Originally Posted by mickjapa108 (Post 274471)
philwalker & androskemlos
Its all been said really,

Don't use Limewire's Default ports some ISPs block them.
Try switching to Manual Port forward using port numbers between 45000 To 65000
Both Manual Port forward No, & listening port should be set at the same number
In LimeWire, GO to Tools/Options/Advanced/Firewall Config & use Manual Port forward.

If you are using a router to connect, that will also need configuring.
Find your router listed here, Use this blue link. & dont forget to create a static IP first, & click apply after changing each setting.
PortForward.com - Free Help Setting up Your Router or Firewall
Your Servant,
Peace.

Static IP already done (for bittorrent), manual port forwarding in limewire done, ports forwarded on router, have already done this previously for bitorrent so yes, I know what Im doing!

Still no joy!!:bangh: I guess it must be my ISP

mickjapa108 June 14th, 2007 07:16 AM

I know its crazy, but if you can still use search, Find the files you want in the day, then set L/W to download through the night.
Ring your ISP to clarify when is there peak time, its often different
One other thing, roll back your java to Java Runtime Environment (JRE) 5.0 Update 12 the new one is not working for many.
Now! Go to,
START/Set Program Access/Change or Remove Programs,
now completely remove all versions of java.
Re BOOT Your computer NOW.

Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.
Fingers crossed,
Peace.

Lord of the Rings June 14th, 2007 09:08 AM

Remember, Pipex & Homecall are all owned by a parent company called Tiscali. And all such users from all of these ISP's have been having same problem at some point or other. Tiscali has been doing this for a number of years. And as they get bigger and bigger they buy up more & more smaller ISP's.

philwalker June 14th, 2007 12:02 PM

thanks peeps!!:w00t:

Now up and running on a solid connection. I think it was a combination of java and an older version of limewire:confused:

Anyway, job done, thanks again:aweof::super::xirokrotima::PEACE:

androskemlos June 15th, 2007 04:07 AM

Quote:

Originally Posted by philwalker (Post 274547)
thanks peeps!!:w00t:

Now up and running on a solid connection. I think it was a combination of java and an older version of limewire:confused:

Anyway, job done, thanks again:aweof::super::xirokrotima::PEACE:

Nice one!!
I wonder if the 'Java' thing would work on a Mac?

mickjapa108 June 15th, 2007 06:27 AM

androskemlos Hi.

Lotr is the man for Mac's
Just make sure the java is for your particular Mac version, (compatibility)
& don't forget to uninstall all old versions of java first.
Peace.

androskemlos June 15th, 2007 02:00 PM

Mickjapa,
Thanks for all your kind help & advice. Hopefully will get it sorted soon.
Cheers

mickjapa108 June 16th, 2007 12:01 AM

Hi androskemlos
I hope this helps you.

If People start a new thread Its much easier to deal with a specific problem
Posting in someone else's thread, May be overlooked & causes confusion.
Also Connection problems can be tricky So Post your details at the beginning,
This will get you fixed much faster.

Make your new thread name "Need help connecting MAC OSX 10.3.9"

So use this blue link to start your own personal thread It will open where you
need to start typing Thank You.
http://www.gnutellaforums.com/newthr...newthread&f=22
Peace.

RockFactory June 24th, 2007 01:19 PM

I have been pulling my hair out over this problem for ages now so I am delighted to finally get it resolved.

I am with Homecall, but I followed the advice given on here and entered the manual port 64049 and my problem is solved (touch wood).

Thanks peeps!

:yahoo::xirokrotima:


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