After configuring my Norton Antivirus, I still can't connect.

[xobabydoll304ox]

I've had Limewire before (a few years ago, I think), but I'm almost 100% sure I had a different firewall then, so I was able to eventually connect to the Gnutella network. After trying all I could, I'm still not able to connect, and I'm desperately hoping I can--Limewire seems like it could be so much better than bearshare!


1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? I don't have Windows Firewall, but I do have Norton AntiVirus.
3. How much ram? I'm not sure.
4. Hard Disk space available? enough for Limewire, but I'm not completely sure.
5. Connection type? (eg: dialup, broadband, cable, etc.) Wireless.. so cable, basically.
6. Modem & router brand name & model numbers? ---
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? My home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Java is 1.5.0_11 and LW is 4.12.15
9. Who is your ISP (Internet Service Provider)? CSI Net
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It was an all-white screen that said Your Test Worked! in black letters in the upper-left corner.
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not that I'm aware of
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had LW a few years ago, but with my other firewall I could fix the problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, I do.
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? --
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall I'm using Norton AntiVirus
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

Thanks!

[xobabydoll304ox]

alright, about my router..

I'm not totally sure, but I think it might be a linksys. my internet is the kind that uses a satellite (so, if it's just called 'satellite internet', I'm not sure.. I'm lost on this subject), but linksys sounds familiar, and that just might be what I have. so I hope that might help

[ukbobboy01]

You need more info, your model/router's model number should be on it's base, you have to provide this in order to get help.


UK Bob