Can't connect

[natalienoel]

My computer crashed so I had to redownload LW and it worked and I downloaded songs. The next day, it wouldn't connect and had the brick wall in front of the globe. Downloaded the pro version from husband's computer last nigh and it worked great. Today, i get back on and same brick wall and trying to connect. I've tried installing java, deleting preference folder, adding exception in windows firewall, port forwarding in the firewall. Please help!

1. OS version? Windows XP
2. What firewalls you have? windows firewall
3. How much ram?
4. Hard Disk space available? 34.3 GB
5. Connection type? cable
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from: home
8. What version of LimeWire (LW) & Java do you have? lw 4.10.9 pro, java 1.6.0_02
9. Who is your ISP (Internet Service Provider)? mediacom
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It said your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? home network with wireless router
12. Is this a your 1st try at LW or is this a new problem with an experienced user. experienced user..
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? yes
15. What security programs are you using (antivirus etc)? none
16. What country are you living in? usa

[birdy]

I can't find any hard evidence that Mediacom are blocking/throttling p2p at certain times of day, but this thread suggests it
[RANT] Mediacom blocking P2P traffic - Dont waste your money - dslreports.com

There have been a few Mediacom users lately who've been having problems! Maybe this is happening during peak times?
See if you can connect later in the day or at night, around the same time that you downloaded Pro & could connect.

See whether changing ports helps. In LW tools > options > advanced > firewall config. Change LW's listening port to 64049 (or something in the range of 49152 - 65535) > apply > ok.

Some people have had connection problems with that latest Java update, if you like you can try this version instead. Download the JRE offline installer & remove any other Java versions before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

If you let us know the brand & model number of your modem/router, we might be able to help with the firewall issue

[natalienoel]

Tried to get on at other times and that didn't work.

Tried changing ports and that didn't work.

I am kind of stuck on the java thing. I can't find the JRE installer and when I download the sun manager and the java thing, they are in weird files that computer doesn't recognize.

My modem is RCA DCM425 and wireless router is Netgear WGR614 v.5.

[birdy]

When you click on the blue Java link, then click on 'Download JRE'...you'll be sent to the download page. There, you'll see that there are 2 Windows versions of JRE available for download. The top one is the offline installation (15.80 MB), the bottom one is the online installation (245.76 KB).


Put a tick next to the offline installation & download that installer. Don't forget to accept the license agreement first

In LW go file > disconnect. Wait a couple of minutes, then file > connect.

You could also try deleting LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

Your answer to question 14's a bit confusing...is UPnP enabled in the router & the UPnP option checked in LW's tools > options > advanced > firewall config? Check that UPnP's enabled in your computer also (control panel > windows firewall > exceptions > tick the UPnP framework box > ok).

Or are you port forwarding??? If so, did you use the instructions here
Port Forwarding for the Netgear WGR614v5
and did you make sure to set up a static IP address first? Are LW's listening port, port in the 'manual port forward' box & port forwarded within the router all the same number?