One bar, connection problems

birdy · #11 (**permalink**) November 13th, 2007

I posted this link earlier: all of a sudden will not connect (a fix to try)
& when you said you'd tried everything, I assumed you'd tied all the fixes in that link (including deleting the prefs folder & replacing the gnutella.net file).

It's up to you whether you want to try those fixes or not

There's no live LW support. Pro users have access to email support but that's not live & I doubt they'd be able to help you more than we can here, anyway.

Lou88888888 · #12 (**permalink**) November 14th, 2007

Did you make sure that LW was properly closed when you deleted the preferences folder & also when you replaced the gnutella.net file? gnutella.net

Please understand I am not an IT specialist.

How do I delete the preferences folder?

How do I located the gnutell.net file?

Once found, how do I delete the gnutella.net file.

Once deleted, how do I replace it?

Thanks for your help.

I read you link thank you.

I may need a very basic, super basic step by step process on how to somehow be able to connect with more then one bar.

Thanks for your help!

glad1at0r · #13 (**permalink**) November 14th, 2007

"birdy" is correct. All I had to do was sort out the Java versions.

I quickly found this thread after having exactly these issues. I knew it was not a FW issue because other PCs in the house all work fine behind the same FW. All I did was uninstall ALL older versions of JAVA in the add/remove programs of the control panel. I ended up with version 6 release 3, the latest and I am now back in the game.

Many Thanks birdy!

queso13 · #14 (**permalink**) November 14th, 2007

Wow, I've been trying to do everything you've said, and I still can't get more than one bar... in fact, Limewire won't even open now. It has the loading window and nothing happens. Did I delete something I wasn't supposed to? What WAS I supposed to delete? The .limewire one or the preferences one?

birdy · #15 (**permalink**) November 14th, 2007

Lou88888888,

Since the older Java didn't do the trick for you, try using the very latest update instead. Go to this site & downoad the JRE (Java Runtime Environment) offline installer.
Java SE Downloads

Don't install the new Java yet.
Once that installer is downloaded to your computer, go to Control Panel > Add/Remove Programs & remove any Java versions that you have there. Restart your computer.

Now install the Java version that you've just downloaded. Once that's installed, restart your computer again.

Deleting LW's preferences folder will change all of the settings within LW's options (speed, max number of downloads, down/upload bandwidth etc etc). If you're not too sure of your settings, go to LW's tools > options & make a note of how everything's set, so that you can reset things later.

You might have 2 preferences folders - one named .limewire & one named LimeWire. Sometimes there are 2 folders, because different versions of LW have the folder in different locations.

1. Make sure that LW is closed properly by opening task manager (ctrl/alt/del) & see if there's a LW process running. If there is, end that process.

2. Go to Control Panel, double click on Folder Options & then click on the View tab. Make sure there's a dot in the radio button next to 'Show hidden files and folders' then click Apply & click OK.

3. Now go to Start > click on My Computer > double click on C drive > double click on the folder with your username. Once you're in the 'your username' folder, look for a folder named .limewire & if you have a folder named .limewire, delete that whole folder. If you don't have a folder named .limewire then that's ok. Close all windows that you have open.

4. Go back to Start > click on My Computer > double click on C drive > double click on Documents and Settings > double click on the folder with your username > double click on Application Data. Once you're in the Application Data, look for a folder named LimeWire (there's no dot in front of this one & the letters aren't all lower case). Delete that whole folder named LimeWire. Close all windows that you have open.

5. Restart your computer. This isn't always necessary, but just to be on the safe side...do it now anyway.

6. Start up LW & see whether it will connect. If LW connects, you're all done & you can go back through tools > options & set everything there to the way you like it.

7. If LW still isn't connecting after about 10 minutes, close LW & check in task manager to make sure that it's properly closed. Click on this link zSHARE - gnutella.net That will take you to a file hosting site, where you can download a file named gnutella.net...download this file & save it to your computer. Remember where you saved the file to.

8. Go back to Start > My computer > C drive > Application Data. find the folder named LimeWire & double click on this LimeWire folder to open it. This is the folder that you deleted previously....when LW is started, a new LimeWire folder is created. Once you're inside the LimeWire folder, look for a file named gnutella.net (or it might be named gnutella). Once you've found the file named gnutella.net (or gnutella), delete that file. Don't close any windows, just leave the folder that you're in open.

9. Now find the gnutella.net file that you just downloaded. Copy that & paste it into that LimeWire folder that you have open. You deleted the old gnutella.net file & now you're replacing it with another one. When you've pasted the gnutella.net file into the folder, close all windows that you have open.

10. Restart your computer & then start LW.

queso13,

These steps should help you as well. I don't know if you deleted or changed any Java versions, but try using the latest Java update anyway. Just follow the advice I gave to Lou88888888.

slayer333+333 · #16 (**permalink**) November 14th, 2007

i updated java.... worked for 1 hour and stoped working again

debbles · #17 (**permalink**) November 17th, 2007

Thank you, thank you Birdy !! No one, I mean no one from Limewire could figure this out, but you did!

WTG !!

I have been fighting this problem for days, that's for ending my frustration

!!
HUGS ,
Debbles

debbles · #18 (**permalink**) November 17th, 2007

Quote:

Originally Posted by birdy

Lou88888888,

Since the older Java didn't do the trick for you, try using the very latest update instead. Go to this site & downoad the JRE (Java Runtime Environment) offline installer.
Java SE Downloads

Don't install the new Java yet.
Once that installer is downloaded to your computer, go to Control Panel > Add/Remove Programs & remove any Java versions that you have there. Restart your computer.

Now install the Java version that you've just downloaded. Once that's installed, restart your computer again.

Deleting LW's preferences folder will change all of the settings within LW's options (speed, max number of downloads, down/upload bandwidth etc etc). If you're not too sure of your settings, go to LW's tools > options & make a note of how everything's set, so that you can reset things later.

You might have 2 preferences folders - one named .limewire & one named LimeWire. Sometimes there are 2 folders, because different versions of LW have the folder in different locations.

1. Make sure that LW is closed properly by opening task manager (ctrl/alt/del) & see if there's a LW process running. If there is, end that process.

2. Go to Control Panel, double click on Folder Options & then click on the View tab. Make sure there's a dot in the radio button next to 'Show hidden files and folders' then click Apply & click OK.

3. Now go to Start > click on My Computer > double click on C drive > double click on the folder with your username > double click on Shared. Once you're in the Shared folder, look for a folder named .limewire & if you have a folder named .limewire, delete that whole folder. If you don't have a folder named .limewire then that's ok. Close all windows that you have open.

4. Go back to Start > click on My Computer > double click on C drive > double click on Documents and Settings > double click on the folder with your username > double click on Application Data. Once you're in the Application Data, look for a folder named LimeWire (there's no dot in front of this one & the letters aren't all lower case). Delete that whole folder named LimeWire. Close all windows that you have open.

5. Restart your computer. This isn't always necessary, but just to be on the safe side...do it now anyway.

6. Start up LW & see whether it will connect. If LW connects, you're all done & you can go back through tools > options & set everything there to the way you like it.

7. If LW still isn't connecting after about 10 minutes, close LW & check in task manager to make sure that it's properly closed. Click on this link zSHARE - gnutella.net That will take you to a file hosting site, where you can download a file named gnutella.net...download this file & save it to your computer. Remember where you saved the file to.

8. Go back to Start > My computer > C drive > Application Data. find the folder named LimeWire & double click on this LimeWire folder to open it. This is the folder that you deleted previously....when LW is started, a new LimeWire folder is created. Once you're inside the LimeWire folder, look for a file named gnutella.net (or it might be named gnutella). Once you've found the file named gnutella.net (or gnutella), delete that file. Don't close any windows, just leave the folder that you're in open.

9. Now find the gnutella.net file that you just downloaded. Copy that & paste it into that LimeWire folder that you have open. You deleted the old gnutella.net file & now you're replacing it with another one. When you've pasted the gnutella.net file into the folder, close all windows that you have open.

10. Restart your computer & then start LW.

queso13,

These steps should help you as well. I don't know if you deleted or changed any Java versions, but try using the latest Java update anyway. Just follow the advice I gave to Lou88888888.

Sorry I meant WTG queso13 !!!
It Worked !

angelmine · #19 (**permalink**) November 17th, 2007

I have the exact same problem. when i bought LimeWire Pro for $14.99 on September 18, 2007, i never had problems at all. now for the past week i have the one bar starting connection,so, i emailed help desk and got no reply. I thought it was a firewall or a java problem, not so.I tried everything even switching ports.., nothing.
I paid $14.99 for this? I have alot more songs to download.
HELP Me?!

birdy · #20 (**permalink**) November 17th, 2007

Read this thread from the beginning & try the fixes suggested.

Where did you buy Pro from? The only official site for downloading either version of LW is Lime Wire » Official Website & Free Download, BitTorrent «
Pro costs $21.95 for 6 months worth of free updates & email support, or $34.95 for a year's worth