OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Only windows
3. How much ram? 512 MB
4. Hard Disk space available? 1.66 GB, But I also use an external harddrive to house my limewire stuff and it has 206 GB free
5. Connection type? (eg: dialup, broadband, cable, etc.) Modem
6. Modem & router brand name & model numbers? Speedtouch ADSL
7. Where are you trying to connect from (house,
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. Java 1.6.0_3 Limewire is 4.8.1 Pro
9. Who is your ISP (Internet Service Provider)? Tiscali broadband
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Test Worked!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No other computers
12. Is this a your 1st try at LW or is this a new problem with an experienced user. In the past I have turbocharged connection
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image NO
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Use upnp is ticked
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall AVG
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). United Kingdom