I had the basic LW. I upgraded to pro and now LW will not connect, the connection only has 1 bar. I have been trying for two days now. Can someone please help me with a solution?

Same here, with the exception I didn't upgrade yet. But the strange thing is that this problem occured from the moment I visited LW's pages with the intention to purchase the Pro version. Must be total coincidence.

I hope that the answer to this problem also addresses a solution for when you are on a Mac, OS X. I have searched throuhg old topics but haven't found that as of yet.



Thanks in advance!
Milli

Help!! I had basic LW and kept having to reinstall to get it to connect. I thought if I updated to PRO it would work but still won't connect more than one bar. Someone please help me. I tried all the suggestions and it still won't connect

I have taken drastic measures that worked. I restored everything to the default settings and I am back in business. Have you tried that?

Milli.

How do you do that? I have some knowledge about cpu's, but not every thing. Just give simple instructions on what worked for you . Thank you

I think that Pro or no Pro shouldn't make a difference. Look for 'Preferences', open up any window and click 'restore to default settings' and 'apply'.

Lmk if it worked!

Milli

This is for LW 4.16.7 (NOT Pro, dunno if that makes a difference)

Start LW
Open up 'Preferences'
Click on any subject like 'Saving"
On the bottom there is a button saying 'Restore Defaults', click on that. Now click on 'Apply', also at the bottom.

You should now have restored to all default settings. You may have to go through some adjustments like telling where to save the files like you had to when you first got LW.

But right after I did that I had 5 full green bars.

Good luck!

Regards,
Milli.

Hey, I did that, but i went to options, selected them all and put restore defaults. I then restarted it so that it would work and all my songs were gone and i had about 5000! It didn't make it connect either, it just stayed with the one light and didn't do anything. Is there anyway to get back my songs and to make my LW work?

The songs must have been saved somewhere, LW asks you in which folder you want to save them to when you set it up. You cannot have lost the songs by only resetting to defaults.

Do a search for a title you remember. Are you on a PC or a Mac?

im on a PC.