Having a problem with LW 5, won't load past the title screen.

[dewdrop1972]

Details::
1) Windows XP
2) Windows firewall
3) How much RAM? Don't know where to look to let you know that.
4) 71.8 GB left out of 168 GB
5) Cable connection
6) Modem is Motorola model number is SBV5220; Router is Belkin model number is F5D7234-4 v3
7) Home
8) LW 5.5.11
9) Mediacom
10) unable to load page
11) No connection sharing
12) New problem, Never have had issues with running LW, yesterday 7/23/2120 ran fine
13) Do not even get off of start page: where is says LW and shows a lime with a spiderman mask
14) connected through ethernet cord to router
15) NO Adware
16) USA
17) NO setup changes
18) Limewire was unable to load. Please download and install again.
19) Things have tried? I have deleted LW from my harddrive and redownloaded, but it is still having the same issue.

Please can someone help?? I'm lost without LW

[andilina0984]

I am having the exact same problem thought maybe it was limewire so i DL frostwire and it's reading me the same issues! help!!!!

[Lord of the Rings]

Try deleting your LW Preferences folder whilst LW is closed; instructions here: Point #3 in Fixes for Limewire (sample image included 2nd last post of page.) First, make sure you backup the Downloads(.dat) file as mentioned.

If this does not fix it, try points no. 5 & 6 below the above point #3.

[dewdrop1972]

Tried points 3, 5, and 6. None of them fixed the problems. Any other suggestions?

[Lord of the Rings]

Originally Posted by dewdrop1972

Details::
1) Windows XP
2) Windows firewall
9) Mediacom
10) unable to load page
11) No connection sharing
12) New problem, Never have had issues with running LW, yesterday 7/23/2120 ran fine

Point #10 above suggests the default connection port for LW is being blocked if you cannot reach that page. This could be either due to your software firewall, computer internet security, possibly router, or ISP suddenly deciding to block the port.

Does LW have an exception rule in the Windows firewall? You can manually add an exception rule. If you have updated LW recently maybe wise to remove old exception & add new one.

Any changes to your security software or computer updates over past week or two?

*Edit: it seems LW's Test page is presently down.

Originally Posted by dewdrop1972

13) Do not even get off of start page: where is says LW and shows a lime with a spiderman mask

Unable to get to Tools menu? If possible get to Tools -> Advanced & check for firewall message & see if any connections are attempting.

[dewdrop1972]

no new updates, and the exception for LW is still there. It is permitted to connect and let pass through. No other new updates or anything.

[Lord of the Rings]

Try this, set up a new account on your computer, call it Test. Run LW from there & see if same problem. If not, then the problem is limited to your main account at least. Then it would be a process of trying to discover the cause.

[dewdrop1972]

I set up a new account on the computer and named it test, but the same thing happened. now what?

[dewdrop1972]

I fixed the problem, I uninstalled Java and then went to Java.com and redownloaded the app. Fixed the problem, I now have LW back and running. Thanks for all the help.

Tracey