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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
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  #1 (permalink)  
Old February 15th, 2003
Cusha
Guest
 
Posts: n/a
Default **"Could not move to library" problem

Hi,
I`m running LimeWire on a Mac. With some files I have the problem, that after a while downloading the download stops and I see the error: "Could not move to library".
This always happens to the same file again.
Is there a solution for that problem?
Thank You
Cusha
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  #2 (permalink)  
Old February 15th, 2003
Connoisseur
 
Join Date: April 1st, 2002
Posts: 386
Julie Z is flying high
Default

Kill the download, then go to your Library and click on Incomplete Folder. Find the file you were downloading and click on it. Then click Resume. Sometimes it will finish successfully.

Good luck.

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  #3 (permalink)  
Old March 3rd, 2003
Devotee
 
Join Date: July 23rd, 2001
Posts: 22
fiberman is flying high
Default

But then you have to wait for hours in line again or it can't find the site.
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  #4 (permalink)  
Old March 4th, 2003
Devotee
 
Join Date: July 23rd, 2001
Posts: 22
fiberman is flying high
Default Not Limewire"s problem

I sent an email to support. They still think this is a user problem and not a problem with Limewire.

Email follows with my response:

Hi Bill,

This is usually the result of either downloading a file with an
incredibly large name or rogue characters in the name, trying to
download to a full disk, or downloading to a directory to which you
don't have administrator rights. Please try the following:

Press Kill Download
Select the Incomplete folder, in the Library, and select Resume.

Thanks,
Zenzele

My Response:
Dear Zenzele,

Don't get me wrong because I'm a loyal Limewire user and have been over many
years and I know a form response when I see it.
This is not a problem with my PC or the file....it is Limewire.
I switched to BearShare and was able to download the very same files on the
very same PC. I don't like BearShare's interface and prefer Limewire but
BearShare is working.
You can't simply blow this off as a user problem. Please fix it so I can use Limewire.

Bill
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  #5 (permalink)  
Old March 4th, 2003
Devotee
 
Join Date: July 23rd, 2001
Posts: 22
fiberman is flying high
Default Not reading support email

I just got a reply from my reply:

This is usually the result of either downloading a file with an
incredibly large name or rogue characters in the name, trying to
download to a full disk, or downloading to a directory to which you
don't have administrator rights. Please try the following:

Press Kill Download
Select the Incomplete folder, in the Library, and select Resume.

Thanks,
Zenzele

Folks! They are not reading the support emails. They see "can not move to library" and send the standard response even to replies.

They don't say they are looking into it or the fix is coming in the next version. I only hear that from the moderators.

Maybe they are too busy counting the money from Pro sales but they can count me out for now.
I really liked Limewire.
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  #6 (permalink)  
Old March 4th, 2003
Distinguished Member
 
Join Date: September 21st, 2002
Location: Aachen
Posts: 733
trap_jaw is flying high
Default

2.9 beta will be out really soon with a fix.
__________________
Morgens ess ich Cornflakes und abends ess ich Brot
Und wenn ich lang genug gelebt hab, dann sterb ich und bin tot

--Fischmob
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  #7 (permalink)  
Old March 4th, 2003
Devotee
 
Join Date: July 23rd, 2001
Posts: 22
fiberman is flying high
Default

I'll keep checking for a new release of Limewire Pro because I'm paid up for a few more months. I'll keep using BearShare until then.
Thanks
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  #8 (permalink)  
Old March 8th, 2003
TNeile
Guest
 
Posts: n/a
Default Acquired Acquisition

Had the same problem on my Mac...wasted hours and hours on inexplicably unusable downloads. I did not go PRO. Would have if the thing had worked. Got a copy of Acquisition for Mac OSX. Good interface...gnutella network, ultrapeer, etc. Worked perfectly. Very Mac-like, for those of you who use Macs. Paid the $15 shareware fee for nag-free file sharing. Files that wouldn't work via Limewire...no problem with Acquisition. Go to Versiontracker and do a search...it's there. (Also tried Neo and Myster...both crashed repeatedly. Must be my computer...oh, Acquisition works, so maybe it's the software!)
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  #9 (permalink)  
Old March 8th, 2003
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

Acquisition is a fine program, but it's Limewire under the hood. I use and support both, because the Acq is dependent on Limewire, and I bet Limewire will look closely at Acq's interface. I honestly can't say one loads files up or down better than the other in the long run, but can say Acq is much better on the eyes and mouse. Never got around to Neo, but Drumbeat was quite the experience.
I'm impressed that Acq worked perfectly for you!
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  #10 (permalink)  
Old March 15th, 2003
Devotee
 
Join Date: July 23rd, 2001
Posts: 22
fiberman is flying high
Default Still waiting

I've been using the free version of BearShare since the failure of Limewire. The interface is very different but it works without fail and I need a program that will let me go to bed and not have to watch it for that failure. Limewire worked great for many years and I've been using the pro version ever since it started. I don't understand why they are not working around the clock to fix it. In a few more weeks I'll feel at home with BearShare and will be using the pro version even though it cost more because it works. Limewire is just throwing the business away.
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