I know this kind of sounds stupid to people who have been using this program for awhile but I was just told about it so I decided to get involved in this one. Well my question is when I download a song it will be completed on the download progress bar thing but it says it cant be sent to my folder and says its incomplete but the song is completely finished I can move it and put it in the folder but I cant burn it on to cd since its still considered incomplete so could someone help me and explain to me why its going to the incomplete folder when it downloads in full and why it wont go to the folder specified?? thanks

Well, your issue seems to be more complicated than I think you're making it. What might have happened is that the download you are talking about was stopped or failed before, and you tried to redownload it. Once it was redownloaded, you couldn't find it, but you saw it in the "imcomplete" folder. Just to let you know, whenever a download is stopped, or fails, it's saved in the "incomplete" folder, so even if you redownload it, you'll still see that file in the "incomplete" folder. Although the fully downloaded file should be your shared folder (or whatever you call it). Try seaching your hard drive for it. If it does seem to be missing, then I guess you have to redownload that file, and if this problem is different, then well, it's too complicated, and I'm not sure how that could have happened.

thanks alot I got it to work finally you were a big help and I appreciate it!!

well, I'm glad that my information helped you figure out what was wrong, you're welcome