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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old November 3rd, 2004
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Join Date: November 3rd, 2004
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greedyjames is flying high
Default Internal error message-Help

Ok have been using lime wire for a few months back in the spring with no problem, then i had a time where i didn;t have net access so now that i'm back online, have come to use it again, have upgraded to latest version but i keep getting the same problem, it starts running very slow and i get the'beachball of death' (its a mac) and then a box appears saying there is an internal error, would i like to send a report. I've tried setting to all the different options (yes send a report, show a review and never send a report and none of them work) Most times i have to force quit the programme
its getting really annonying.
Any help to fix this wuld be appreciated
(i have broadband internet access now where as before i had dial up)
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  #2 (permalink)  
Old November 3rd, 2004
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Make sure your Java is up to date. And do a Safe mode startup & Repair Permissions. See this thread (click on link.) If that doesn't work, delete the LW Prefs: /Users/your_username/Library/Preferences/LimeWire
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  #3 (permalink)  
Old November 3rd, 2004
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greedyjames is flying high
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How do i make sure my java is up to date (i don't even know what it is!) what do i do?
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Old November 3rd, 2004
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I'm not a windows user so I can't remember which control panel to use to check the java version. However you can update here: http://www.java.com/en/download/windows_automatic.jsp
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Old November 3rd, 2004
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greedyjames is flying high
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i'm not a windows user either! I have an emac
Any suggestions now?
What is java?
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  #6 (permalink)  
Old November 3rd, 2004
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greedyjames is flying high
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having just looked on my system i think i may have java 1.4.2
Does that sound about right?
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Old November 3rd, 2004
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Quote:
i'm not a windows user either!
lol sorry about that. I was getting confused b/w threads. Your java sounds fine. Do my other suggestions about a system check & get back to us. Did you also try deleting your LW prefs.?

In your LW prefs & Speed tick disable ultrapeer abilities.
If you've tried all of above suggestions & still same, try the beta 4.1.8 : http://www.gnutellaforums.com/showth...5&pagenumber=1

How much RAM do you have?

Last edited by Lord of the Rings; November 3rd, 2004 at 12:04 PM.
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  #8 (permalink)  
Old November 3rd, 2004
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i repaired disk permissions and did a safe mode start, i've also used mac janitor and ran all tasks.
I have 512 mb ram. Have been watching the system monitor and when limewire is opened my free memeory drops right down (went as low as 6 mb) When i closed lime wire it shot back to 180.
I have also installed the beta version and still not right.
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Old November 3rd, 2004
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Bummer! It does sound like a ram issue. The ram is related to Java which for OSX is not very ram user friendly. For the time being, close your Connections window in LW (I've heard that can use up considerable ram) which is found under View Show/Hide. Also, it might also be wise to use Auto-Clear Completed Dwnlds found in your LW Prefs-Downloads. Another thing is to clear any old searches that have been sitting there for several hrs. Which OSX version do you have? Did you install the so-called english version or insternational version LW? Do you other apps whilst using LW? Try the above suggestions & tell me if it makes any difference.
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Old November 4th, 2004
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i have 10.3 and have downloaded the latest updates from apple. I guess the beta download came from the 'english' page although i cant remember! I do have a few other apps open when using lime wire, usually just i tunnes and safari and maybe messenger but thats about it. It did get better last night when i closed a few things down. We'll see how it goes, i'll implement your suggestions and also try to save up for another 512mb ram! Thanks for your help.
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