On your latter - and possibly more urgent question -

Please check and hopefully confirm that you have a combined 'package' of

Norton Internet Security (or a very similar sort of name) that includes Norton Anti-Virus...

I will be more than happy to help you through the install as well as setup/configuration...

I am sure that there are others out there who will also add their comments...

It ain't rocket science, BUT... There are for sure a few logic chasms on the way... (as opposed to gaps !)

__________________
Fusion for REAL!--CDex 1.51--Wackyuses--Bitzi - Check Files Before Download !--.mp3 File Name Change Problems? Try Rename-It!--Alternate PORTS--Avast- Anti-Virus--WindowWasher--IrfanView--PC Pitstop - Test your PC !--Mac OSX Troubleshooting--GO .ape ! - For 'Lossless' Audio Compression--Port :6346 - Test If It Is 'Blocked'--Cole2k Codecs--OldVersion - Newer isn't always better !
Nod32 - Free Virus Scan: Use ESET's Online Antivirus Scanner

Tomorrow's forecast:
Sunni in places, Shi'ite in others...