Gnutella Forums  

Go Back   Gnutella Forums > Current Gnutella Client Forums > LimeWire+WireShare (Cross-platform) > Technical Support > Download/Upload Problems
Register FAQ The Twelve Commandments Members List Calendar Arcade Find the Best VPN Today's Posts

Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


Welcome To Gnutella Forums

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content, fun aspects such as the image caption contest and play in the arcade, and access many other special features after your registration and email confirmation. Registration is fast, simple and absolutely free so please, join our community today! (click here) (Note: we use Yandex mail server so make sure yandex is not on your email filter or blocklist.) Confirmation emails might be found in your Junk folder, especially for Yahoo or GMail.

If you have any problems with the Gnutella Forum registration process or your Gnutella Forum account login, please contact us (this is not for program use questions.) Your email address must be legitimate and verified before becoming a full member of the forums. Please be sure to disable any spam filters you may have for our website, so that email messages can reach you.
Note: Any other issue with registration, etc., send a Personal Message (PM) to one of the active Administrators: Lord of the Rings or Birdy.

Once registered but before posting, members MUST READ the FORUM RULES (click here) and members should include System details - help us to help you (click on blue link) in their posts if their problem relates to using the program. Whilst forum helpers are happy to help where they can, without these system details your post might be ignored. And wise to read How to create a New Thread

Thank you

If you are a Spammer click here.
This is not a business advertising forum, all member profiles with business advertising will be banned, all their posts removed. Spamming is illegal in many countries of the world. Guests and search engines cannot view member profiles.



           Deutsch?              Español?                  Français?                   Nederlands?
   Hilfe in Deutsch,   Ayuda en español,   Aide en français et LimeWire en françaisHulp in het Nederlands

Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


Moderators

There are senior members on the forums who serve as Moderators. These volunteers keep the board organized and moving.
Moderators are authorized to: (in order of increasing severity)
Move posts to the correct forums. Many times, members post in the wrong forum. These off-topic posts may impede the normal operation of the forum.
Edit posts. Moderators will edit posts that are offensive or break any of the House Rules.
Delete posts. Posts that cannot be edited to comply with the House Rules will be deleted.
Restrict members. This is one of the last punishments before a member is banned. Restrictions may include placing all new posts in a moderation queue or temporarily banning the offender.
Ban members. The most severe punishment. Three or more moderators or administrators must agree to the ban for this action to occur. Banning is reserved for very severe offenses and members who, after many warnings, fail to comply with the House Rules. Banning is permanent. Bans cannot be removed by the moderators and probably won't be removed by the administration.


The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

2. Spamming and excessive advertising will not be tolerated. Commercial advertising is not allowed in any form, including using in signatures.

3. There will be no excessive use of profanity in any forum.

4. There will be no racial, ethnic, or gender based insults, or any other personal attacks.

5. Pictures may be attached to posts and signatures if they are not sexually explicit or offensive. Picture sample attachments in posts must not include copyright infringement.

6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

9. Multiple copies of the same post will not be tolerated. Post your question, comment, or complaint only once. There is no need to express yourself more than once. Duplicate posts will be deleted with little or no warning. Keep in mind a forum censor may temporarily automatically hold up your post, if you do not see your post, do not post again, it will be dealt with by a moderator within a reasonable time. Authors of multiple copies of same post may be dealt with by moderators within their discrete judgment at the time which may result in warning or infraction points, depending on severity as adjudged by the moderators online.

10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


Reply
 
LinkBack Thread Tools Display Modes
  #31 (permalink)  
Old April 27th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Lightbulb

Thanks to all for the help!

The LimeWire / 2Wire(tm) Home Portal Network / SBC Yahoo! DSL / plot thickens! The mists are clearing... and we may see some light at the end of the tunnel now....

When my friend has time later today -- he will re-config his firewall + his LimeWire -- with all our new discoveries, and then we will then test, and report back here to concisely document the whole picture... stay tuned!

I'll collect and summarize the configs and the results later today, and post here.

- Geo

Last edited by GeoFan49; April 27th, 2005 at 01:37 PM.
Reply With Quote
  #32 (permalink)  
Old April 27th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Default

Dear SBerlin,
RE:[list=1][*]Using LimeWire PRO 4.8.1 with [*] SBC-Yahoo!-DSL ISP package, which includes: [*] 2Wire(tm) DSL-Home-Portal-Network
(DSL modem / NAT-firewall-router box)...[/list=1]We've been trying to get LimeWire Direct Connect, Search, Download, and Chat etc... working for a few days now... The ongoing story is documented here -- within this very thread...

We may have found a small bug or two with LimeWire PRO 4.8.1.

I'll take time to concisely document the whole picture... back here later. Stay tuned!

Meanwhile...
  • vBulletin Message:: sberlin has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.
  • vBulletin Message:: Sorry! That user has specified that they do not wish to receive emails through this board. If you still wish to send an email to this user, please contact the administrator and they may be able to help.
However, I see you've subscribed to this thread, so please post here if you have some input ...

-- Geo

Last edited by GeoFan49; April 27th, 2005 at 02:18 PM.
Reply With Quote
  #33 (permalink)  
Old April 27th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Unhappy Updated firewall configs, LimeWire configs, still NO JOY...

Last nite, fabion and I were each able to do DC and DL files from each other! Today, my friend and I have double checked and reconfigured everything we can think of... tried again... still NO JOY!

The setup of each 2Wire local gateway:

Using 6346 port forwarding: TCP and UDP setup AOK.
UPnP enabled.

Friends Public IP: 64.172.45.___
Friends Private IP: 172.1*.**.**, inside firewall.

My Public IP: 64.172.181.___
My Private IP: 172.1*.**.**, coincidentally same IP in my LAN as friend's in other LAN.

(Coincidentally, we use the same ISP = SBC.)

The setup of each LimeWire PRO:

Options... Advanced... Firewall config:

Port= 6346
UPnP enabled.

No proxy.


The results:

We can use Direct Connect and see each other's shared files list AOK!

Speed shows Cable/DSL. Four stars. Both sides. AOK!

Received incoming this session = true (on both sides, AOK!)

We both have 5 ultrapeers, connected for more than 20 minutes.

Remaining problems:

Try to DOWNLOAD, result:
Queued... then: Connecting... then: Waiting for sources... then:
Need More Sources... (BOO!)


Click on a file in the list, do a Browse host, result: 172.1*.**.**:6346 (BUG?)

Cannot do a Host chat, it's grayed out. (Why?)

What to try next?
  • Call the ISP, ask about port 6356 throttling?
  • What are the recommended timeout values for TCP and UDP?
  • Wait a few hours and keep trying?
  • Anything else???

Last edited by Lord of the Rings; April 28th, 2005 at 02:30 AM.
Reply With Quote
  #34 (permalink)  
Old April 27th, 2005
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Thanks for the detailed info, GeoFan. That does indeed look like a bug in that LimeWire is responding with its private IP address even though it is clearly able to accept incoming connections (both sides say 'true'), so downloading from the search results don't work.

As a workaround, if you know how to manually configure your routers for port forwarding, try changing the 'Firewall Config' info to 'Manual Forward' and the port that the router is listening on. In the 'Listening Port' area, make sure that that port is set to the port the router is forwarding to. Generally, it's easiest if both are the same number. For example, LimeWire can be listening on port 6666 -- the router can get requests on port 6666 and forward them to internal IP address at port 6666.

Actually -- it looks like you already set up your routers. However, that might be what's causing it to fail. If UPnP on your router works, LimeWire will set it up itself -- but because there's already a setting on the router, UPnP fails and LimeWire doesn't know what's going on. If you remove the settings from the router, that'll let LimeWire handle everything, and may fix it.

Last edited by sberlin; April 27th, 2005 at 07:20 PM.
Reply With Quote
  #35 (permalink)  
Old April 27th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Lightbulb sberlin...thanks for the hints!!!

It seems to me like your last paragraph is suggesting that we go back to square one, where this all began, which did not work, so we started mucking around with the 2Wire (DSL firewall) settings...???

Meanwhile...

Things are not symmetric... Fabion and I can Browse, CHAT, DL happily. My friend Dave and I ... Direct Connect file list AOK, nothing else works... what's up with that?

I think fabion runs an ultrapeer...

Yesterday, DC DL worked ONCE (Dave pulled ONE small file from me) but then every try failed every time after that... seems VERY STRANGE!!!

Last edited by Lord of the Rings; April 28th, 2005 at 02:33 AM.
Reply With Quote
  #36 (permalink)  
Old April 27th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Default

Buddy (Dave) and me (Geo) have same 2Wire box, same ISP (SBC), Dave runs WinXP, Geo runs Win2kPRO... otherwise, same configs for both of us...

For Direct Connect ... {Dave :: Geo} and {Geo :: Dave} --- about 1% of our Direct Connect Download attempts are successful...

the other 99% of our Direct Connect Download attempts go like this:

Queued.... Connecting.... then A or B... Where ::

A=Need more sources...

B=Awaiting sources...

Same hosts... but random results = A or B... WTF???

What is the DIFFFERENCE between those results???

---

Meanwhile, if we search for some unique files on each other's shared files, it NEVER finds them... Bizarre...

However,

For fabion<>Geo and Geo<>fabion -- 99% are successful. Bizarre...

---

Why is it working Geo<>fabion and also OK for fabion<>Geo... yet, Geo<>Dave and Dave<>Geo = NOGO??

--

SBC <> AKA = AOK!

SBC <> SBC = NOGO!

WTF?

I'm thinking... the clues to a solution may be here somewhere?!

LimeWire bug??? ISP problem??? Firewall config issue???

Last edited by KathW; April 28th, 2005 at 12:10 PM.
Reply With Quote
  #37 (permalink)  
Old April 28th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 664
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

I notice you use Shareaza also. Have you considered there might also be an issue b/w using both. Raza will change your magnet default for a start.
The last time I tried to DC & downld from you yeterday (for me) I noticed there was a chat icon beside the downld but again, only on the downld window & not the search results.
Reply With Quote
  #38 (permalink)  
Old April 28th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Default

LOTR, thanks.

I use Shareaza very rarely, mainly for BitTORRENTS,
and I have yet to try running it concurrently with LW.

Shareaza uses more networks than LimeWire, so
it can find files that LimeWire cannot find sometimes...
Generally, I think LimeWire is faster for popular files.
And, of course, LimeWire runs on more platforms:
Windows, Mac, Linux...

IF we cannot get LimeWire DC running by tomorrow,
we may have to switch to Shareaza, tho... and then
try for a refund on LimeWire PRO...

IN general, open source will eventually overcome
proprietary software!!!

Can you alert sberlin on the chat icon stuff?
Sberlin does not accept PM or email from users.

- Geo

Last edited by GeoFan49; April 28th, 2005 at 09:01 AM.
Reply With Quote
  #39 (permalink)  
Old April 28th, 2005
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 664
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

SBerlin does "NOT" like me contacting him. If he sees your post then he'll see it otherwise ... ??? He is subscribed to the thread I presume so I think he is already aware.

As for refund you can view this: http://www.limewire.com/english/content/refund.shtml
Reply With Quote
  #40 (permalink)  
Old April 28th, 2005
GeoFan49's Avatar
Gnutella Jewel
 
Join Date: April 24th, 2005
Location: Silicon Valley, SF Bay Area, California, USA
Posts: 84
GeoFan49 is flying high
Default

I am STILL WAITING to hear back from LimeWire PRO support on all this... I've sent them three emails in the past four days... they seem to be a BLACK HOLE?! I think there should be an official bug report procedure, but I have not found it yet... after all, LW is not freeware -- it costs $40 per year! (With over a million users... not all paying, tho.) They get to use volunteers here, but they have no 2nd level, back-end support, it seems... odd?

I'm impressed with the helpfulness of the volunteers, but where are the experts? We are shooting in the dark, here, and I am getting frustrated with LW!!!

DO the BETA testers get better support???

I'm guessing that PRO Support is just for the accounting department... user license issues...

I just sent an email to bugs@limewire.com so we will see...

Last edited by GeoFan49; April 28th, 2005 at 10:55 AM.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Help????? waiting on sources pozzie Getting Started Using LimeWire + WireShare 4 October 25th, 2006 04:00 PM
Waiting for Sources Jasonc126 Download/Upload Problems 1 January 3rd, 2005 06:33 AM
browsing multiple sources jordan2 General Mac Support 3 July 4th, 2004 08:10 AM
Always waiting for more sources? JND1993 Download/Upload Problems 2 June 17th, 2004 09:01 PM
waiting for sources cu20me Download/Upload Problems 1 January 26th, 2004 05:08 PM


All times are GMT -7. The time now is 04:52 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.0 ©2011, Crawlability, Inc.

Copyright © 2020 Gnutella Forums.
All Rights Reserved.