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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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  #1 (permalink)  
Old October 16th, 2005
Novicius
 
Join Date: October 16th, 2005
Location: Australia
Posts: 4
Chriselle is flying high
Angry Can't Access Support

I have just paid for the pro version of Limewire and downloaded the latest version.
I have tried every which way to access the support section but it wont let me do it. Everytime I type my email address in the space provided it tells me my address does not exist and to use the one I registered with. Well I only have one email address and so it can't be anything else and I have checked the spelling of it and it is all correct. So how on earth can I access the support section if it wont accept my email address. I do not want to call by phone as it is an international phone number and it will cost me a fortune.So my only choice is online. I have tried live chat and I keep getting a page error message. So I have no way of getting any help I can access the members area with my email address but it wont accept or recognise the address for support. Where is the sense in that
I would also like to know who you can tell if you have the pro version installed.
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  #2 (permalink)  
Old October 16th, 2005
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Please private message the user mformel about that.

Look under the About LimeWire menu. If you see Pro information... Also, it there is no nag to upgrade to Pro at startup, you're using Pro.

Ciao
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  #3 (permalink)  
Old October 16th, 2005
Novicius
 
Join Date: October 16th, 2005
Location: Australia
Posts: 4
Chriselle is flying high
Angry

Thank you for your reply. I now know that I have not got the pro version but I have paid for the pro version but as mentioned I can't access the support section because it tells me my email address does not exist.
I have paid for something I haven't received and it seems I can't do anything about fixing the problem.
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  #4 (permalink)  
Old October 16th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default WARNING - BEWARE - Only Download P2P Clients Through Official Sites

Chriselle

Read this thread, it should open your eyes.

http://www.gnutellaforums.com/showth...=&pagenumber=1



UK Bob
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  #5 (permalink)  
Old October 16th, 2005
On Holiday
 
Join Date: April 20th, 2005
Posts: 3,279
Only A Hobo is a great assister to others; your light through the dark tunnel
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ukbobboy01 I left you a PM

Chriselle If you have been given a phone number it is not Limewires but that of a scam site. Limewire cannot be contacted by phone. Sorry..... but your answer lies in UKBobboys link
__________________
To get Phex Click on the Fox
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  #6 (permalink)  
Old October 16th, 2005
Novicius
 
Join Date: October 16th, 2005
Location: Australia
Posts: 4
Chriselle is flying high
Default

here is the page where I went to download limewire. On the webpage I clicked on 'Get Access to Winmx Now' because I have Winmx also and wanted to get it working again. From there I got the winmx download and also downloaded limewire from the same page and chose the lifetime membership. www.free-download-center.com/
http://www.free-download-center.com/
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  #7 (permalink)  
Old October 17th, 2005
Valued Member
 
Join Date: May 30th, 2004
Location: United Kingdom
Posts: 2,866
ukbobboy01 will become famous soon enough
Default Fictitious Lifetime Membership

Chriselle

Now that you know your "Lifetime Membership" is a sham it is now up to you to do something about it.

You can try to get your money back, put it down to your inexperience (going to a scam site) or both.



UK Bob

Personally, I hope you try to get your money back.
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