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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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  #1 (permalink)  
Old March 15th, 2006
Novicius
  
Join Date: March 14th, 2006
Posts: 3
Furby is flying high
Default Lime Wire 4.10.9 Pro upgrade
The other day I responded to the Lime Wire 4.10.9 Pro upgrade.
I paid $18.88 via American Express (Pay Pal) which went thru.
I received no communication, no receipt, nothing.
I think something went wrong with the upload.
When I tried to get help I was asked for the email I used in the purchase. I put it in, and was told the email was not on their records. (mardebs@xtra.co.nz) is not a valid LimeWire PRO email.
Try again with a different email address HELP!!
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Old March 15th, 2006
wondering why's Avatar
You caught my eye
  
Join Date: September 11th, 2005
Location: Brisbane, Australia
Posts: 6,677
wondering why is just really nice
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Quote:
Please call the number listed next to the purchase on your credit card statement. This will put you in touch with the billing department, who can resolve the issue. We ask that you call because when the purchase hasn't made it into our database, the best way to resolve it is with information about your account that should not be sent around via email or in the forums.

This is advice from MFormal as she is the one to contact when this happens....

Please dont hesitate to let us know if you need more help...
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  #3 (permalink)  
Old March 15th, 2006
Novicius
  
Join Date: March 14th, 2006
Posts: 3
Furby is flying high
Default Lime Wire 4.10.9 Pro upgrade.
Thanks for that. As its 10.55 pm here in NZ, I’ll call Amex in the morning.
I originally purchased Lime Wire over twelve months ago; I used the same email to purchase the latest update. I must have done something wrong
If payment has gone thru, is it possible to get Lime Wire to re upload the latest pro?
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  #4 (permalink)  
Old March 15th, 2006
Novicius
  
Join Date: March 14th, 2006
Posts: 3
Furby is flying high
Default
Just checked with Amex. The payment was made. Is it pos to send update again?
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