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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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  #21 (permalink)  
Old March 30th, 2006
Apprentice
 
Join Date: March 16th, 2006
Posts: 6
schwic is flying high
Default

My isp is myclearwave.net its through midwest wireless its wireless internet. Im gonna try to change the port that u said then im going to call them and tell them about the magnet site and what it did for that, and im going to reinstall ares and see how that program works. So if im understanding this right they are cutting off my download speed some how? Possible because its an illegal downloading program, because the lady on the phone told me she knew it was an illegal program and she doesnt see that it will be up and running in the future and she said its most likely limewires fault for the bad download speeds.
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  #22 (permalink)  
Old April 1st, 2006
Novicius
 
Join Date: April 1st, 2006
Posts: 4
Gatorbabe2 is flying high
Unhappy Still No Success With Regular Downloading.

Quote:
Originally Posted by Lord of the Rings
When you post about a problem you should include these details:

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.

Lucky Bonus question: 12. Do this test: Bug Report instructions & sample image Is the result True/False?

You should also tell us what fixes you've tried & their effects. The Stickies around the forum are full of fixes.

1) Windows XP
2) McAfee firewall (showing Limewire has full access) and Windows
XP firewall (turned off). Also did the add port 31823 steps for
Windows firewall even though the firewall is turned off.
3) 512
4) 9.24 GB
5) Cable
6) Motorola Surfboard SB5120 cable modem
7) Connected from home
8) LimeWire beta version 4.11.0, Java version 1.5.0_05
9) ISP - Cox Communications
10) Am NOT sharing connection with other computers or other
P2P programs.
11) This is my first try at using LimeWire.

First of all, didn't submit a "license" number when the box initially
came up, but noted in the box to download anyway. I did a test
download from a magnet link. Only then, was I successful in down-
loading a file, with good speed, 227.2MB within about 15 minutes.
Unfortunately, LimeWire still shows the brick wall in front of the blue
earth, and I am still unable to download regular files even though my
McAfee firewall shows LimeWire having full access, and my Windows
firewall turned off. I don't know what the green oval 72 (next to it)
is for. The status goes as far as "connecting....," "Waiting for stable
connections." I am not connected to a router, but connected directly
to the cable modem. I went to one mentioned website, and got, "The
test worked," but when I did the report a bug view report, I got a
"false" when it came to "Received incoming this session."

Last edited by Gatorbabe2; April 1st, 2006 at 11:31 AM.
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  #23 (permalink)  
Old April 1st, 2006
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
Default

Cox has been known to shape or block LW in some regions. But if you were able to downld using the magnet link, then that sounds good.

I had a look thru the manual of your modem & it doesn't appear to have any internal firewall. Recheck your McAfee settings. You may need to add setting for both port 6346 & the other port which I'm guessing is 31823.

Check your settings under (LW's menu bar,) Tools>Options>Advanced>Firewalls. Is it set to UPnP or manual port forward? You could try swapping these. Press apply & disconnect, reconnect again.

Just double-check your settings here License requirement (click on link)

BTW the no. you see at the very bottom of LW, to the right of the firewall icon is how many files you're sharing & it also shows overall downld & upload speeds & quantities.

Last edited by Lord of the Rings; April 1st, 2006 at 01:04 PM.
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  #24 (permalink)  
Old April 1st, 2006
Novicius
 
Join Date: April 1st, 2006
Posts: 4
Gatorbabe2 is flying high
Default Still No Luck....

Quote:
Originally Posted by Lord of the Rings
Cox has been known to shape or block LW in some regions. But if you were able to downld using the magnet link, then that sounds good.

I had a look thru the manual of your modem & it doesn't appear to have any internal firewall. Recheck your McAfee settings. You may need to add setting for both port 6346 & the other port which I'm guessing is 31823.

Check your settings under (LW's menu bar,) Tools>Options>Advanced>Firewalls. Is it set to UPnP or manual port forward? You could try swapping these. Press apply & disconnect, reconnect again.

Just double-check your settings here License requirement (click on link)

BTW the no. you see at the very bottom of LW, to the right of the firewall icon is how many files you're sharing & it also shows overall downld & upload speeds & quantities.
I considered entering the 6346 port, but when I went to enter it,
I got the message, "The port number is already used by another
entry. Please enter a unique port number." I'm guessing that is
because I had been trying out the various types of Gnutella clients
for Windows, all probably using the 6346 port number.

I gave Bearshare the heave-ho because of the large amount of
adware/spyware components included in the program, yet necess-
ary for the program to work. I installed Shareaza at one point, and
deleted it because of the trojans/worms/etc. In retrospect I should
not have blamed Shareaza for that and have subsequently reinstalled
it. I don't seem to have any problems with it. But I really did have
a leaning towards LimeWire.

I seem to remember from other P2P programs, that UPnP was not
operational. So, I switched it to manual port forward. I still keep
getting that blasted brick wall. .......sigh....... Thanks for trying
to assist me.
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  #25 (permalink)  
Old April 1st, 2006
Lord of the Rings's Avatar
ContraBanned
 
Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
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LW does have UPnP which does work on condition you have a modem/router which has UPnP. But I saw no mention of a firewall or upnp on the manual of your device. You may need to reboot before you re-add port 6346 to the firewall. I've had that happen where I couldn't use a particular port because I had used another program using that same port some minutes earlier.
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  #26 (permalink)  
Old April 1st, 2006
Novicius
 
Join Date: April 1st, 2006
Posts: 4
Gatorbabe2 is flying high
Default

Quote:
Originally Posted by Lord of the Rings
LW does have UPnP which does work on condition you have a modem/router which has UPnP. But I saw no mention of a firewall or upnp on the manual of your device. You may need to reboot before you re-add port 6346 to the firewall. I've had that happen where I couldn't use a particular port because I had used another program using that same port some minutes earlier.
Maybe you can give me some insight. I don't ~think~ I am part of a
network. On the other hand, when it comes to my network connec-
tion with Cox, it states LAN or high-speed Internet.
^^^

What do you think? I will keep trying your suggestions.


I know just enough about computers to be dangerous. :-) In the
town where I live, in the early 90's, I ran the only BBS (a smaller
network other than FIDO) before the Internet, along with Windows
became so user-friendly. I can still remember Windows 3.1, before
Microsoft Windows seemed to take over MS-DOS. I self-taught with
MS-DOS 5.0.
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  #27 (permalink)  
Old April 1st, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
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If you're not sharing with other computers at home or no other computers are sharing the connection then it's not a network.

Try a port between 49152 - 65535. Either add that port to your firewall or dare i suggest it, temporarily turn the firewall off. You should press apply, go to menu bar, File>Disconnect, wait a minute & then File>Connect. eg: try 64049 & 65530
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  #28 (permalink)  
Old April 2nd, 2006
Novicius
 
Join Date: April 1st, 2006
Posts: 4
Gatorbabe2 is flying high
Default McAfee vs LimeWire

Quote:
Originally Posted by Lord of the Rings
If you're not sharing with other computers at home or no other computers are sharing the connection then it's not a network.

Try a port between 49152 - 65535. Either add that port to your firewall or dare i suggest it, temporarily turn the firewall off. You should press apply, go to menu bar, File>Disconnect, wait a minute & then File>Connect. eg: try 64049 & 65530
I haven't done the different ports yet. I'll give it another shot this
afternoon.

I exited the McAfee Security Center. I even went to the firewall
itself and changed the security setting to open, and rebooted. I
still get the firewall in front of the blue earth. I also went to the
task manager to end any processes McAfee still might have been
running. I didn't get very far with that; for five different McAfee
processes, access was denied when I wanted to end them. Short
of totally uninstalling McAfee, which I ~really~ don't want to have
to do, I think we are starting to run out of options.
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