I can no longer view videos.
I recently paid for an upgrade (Pro) subscription but still no luck.

I run W2000 and have Norton Systemworks and Norton Internet Security.

Any ideas?

Thanks

You might need codecs for your player. Lots here
http://www.gnutellaforums.com/showth...ght=wmp+codecs

There's also a link to VLC player, it plays most formats

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I tried the VLC player... nothing happened, so I removed it.

I reninstalled WMP and updated codecs recommended...still nothing.

I did it all with the firewall and security software disabled.

Any other troubleshooting suggestions? It seems that there must be a solution I'm missing.

Thanks

CODECs list and alternate players for Movies (click on link) If VLC can't play a video file then I'd be extremely worried. It sounds like a system issue to me. VLC is a very trusty program & has in-built codecs. It it can't play a file type that it's supposed to play then I trash the file.

Are you trying to preview or launch the player thru LW? If yes, try opening the file directly with the video program. ie: select Open file from the menu & direct it to where the video file is.