I've been using LW basic for months. I liked it so much, I thought 'hell, may as well drop the 20 bucks and support LW by going "pro." If they would list all of the problems and complaints , along with how great it is, I'd have kept the 20 in my pocket and remained a free customer. I've tried the solutions discussed in the forum and still nothing. Any suggestions? Refunds? help.

We don't even know what your problem is!

As far as complaints, well considering a million copies of LW are downlded a day, there's only a very minor percentage that can't find solutions before posting on this forum.

Please specify your problem in detail. And tell us what happened with your earlier use of LW & what has changed.

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Do this test: Bug Report instructions & sample image Is the result True/False?
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?