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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old June 19th, 2006
Apprentice
 
Join Date: June 15th, 2006
Posts: 5
ShysLilCutie is flying high
Angry Firewall Problems!!

Okay. I have a full connection to AOL, and Limewire...however my downloads say "connecting..." forever and never download. There IS a firewall pictured in front of the globe however....I configured Norton anti-virus to allow limewire to have full internet access, the windows firewall is disabled, and I don't have the AOL firewall....yet, the wall is still pictured. I tried uninstalling and reinstalling limewire, restarting, nothing is working! any suggestions? please help.

I have Windows XP, Java 1.5.0_06, Limewire 4.10, ISP is AOL, Norton Antivirus firewall, and I have a Cable Modem. I am connected at home and my internet is connected from another computer, however Limewire was working just fine until a few days ago...(it's a newer computer but Limewire worked fine for a week or so before it stopped connecting to downloads)

I have also tried to solve my problem by checking out this web site: http://www.gnutellaforums.com/showth...threadid=51357 but the problem still isn't resolved.
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  #2 (permalink)  
Old June 19th, 2006
foolofthehill's Avatar
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Quote:
Originally Posted by ShysLilCutie
.....I have a Cable Modem. I am connected at home and my internet is connected from another computer, however Limewire was working just fine until a few days ago...(it's a newer computer but Limewire worked fine for a week or so before it stopped connecting to downloads)

I have also tried to solve my problem by checking out this web site: http://www.gnutellaforums.com/showth...threadid=51357 but the problem still isn't resolved.
According to your statement I assume that the other computer has a router. This router might have a built-in firewall, which would explain why you see the brickwall in front of the globe (though it wouldn't explain why it worked a couple days ago, even though you haven't changed - updated- installed anything since then...?!?).

Try to find out the name of this router and check in the thread of which you've already used some suggestions, whether it will be necessary for you to portforward. Also make sure that UPnP is enabled.
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  #3 (permalink)  
Old June 21st, 2006
Novicius
 
Join Date: June 21st, 2006
Posts: 4
undertaker is flying high
Default

hi,
i seem to be having the same problem. limewire was working fine for a week then it just stopped recieving search results.
have you fixed your problem yet and can you help me?
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  #4 (permalink)  
Old June 21st, 2006
Lord of the Rings's Avatar
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Join Date: June 30th, 2004
Location: Middle of the ocean apparently (middle earth)
Posts: 656
Lord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputationLord of the Rings has a distinguished reputation
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Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user.
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
14. Try an experiment, downld a magnet link from here & explain to us what happens in regards to speed & downld status: http://www.magnetmix.com/video.shtml
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  #5 (permalink)  
Old June 23rd, 2006
Apprentice
 
Join Date: June 15th, 2006
Posts: 5
ShysLilCutie is flying high
Default

I have yet to fix the problem on my computer....I don't know what it is...
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  #6 (permalink)  
Old June 23rd, 2006
foolofthehill's Avatar
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Well, and we are still waiting for some answers so we can give you proper advice.
Scroll up to my last reply and answer the questions I've asked there. Then we might find a solution......
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  #7 (permalink)  
Old June 23rd, 2006
Enthusiast
 
Join Date: May 26th, 2006
Posts: 32
clipmgr is flying high
Angry firewall problems

Add me to the list of people having problems downloading. A few days ago I had no problem -- today I keep getting an error pop-up about firewalls. I contacted my ISP, they couldn't help; I tried a System restore back to a prior date when I had no downloading probs and even went so far as to completely uninstall my AVG virus protection -- still no luck. Has anyone been able to figure what the !@#%$%%^$#@# is going on??????

clipmgr
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  #8 (permalink)  
Old June 23rd, 2006
Enthusiast
 
Join Date: May 26th, 2006
Posts: 32
clipmgr is flying high
Default firewall problems

FYI:

I just posted a prob about firewall/download problems and may have a solution.

I just uninstalled and then reinstalled LimeWire and now it seems to be working fine. Anyone having trouble may want to try that.

Clipmgr
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  #9 (permalink)  
Old June 24th, 2006
Novicius
 
Join Date: June 21st, 2006
Posts: 4
undertaker is flying high
Default

I have 256 ram,
8 gig space available
unwired broadband
the test worked
i have a brick wall infront of the blue world.
no router.
i've check my firewall settings and it allows limewire and i have tried to uninstall and reinstall and still nothing happens.
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  #10 (permalink)  
Old June 24th, 2006
Lord of the Rings's Avatar
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Posts: 656
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What brand & model of modem are you using?
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