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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 2
ledisko is flying high
Default limewire is crapping out

Well for the past few weeks, my limewire has been downloading songs super slow (takes like 2 days to download one song) or it doesn't even download at all. Just says "need more sources" Why isn't my limewire working?
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  #2 (permalink)  
Old October 15th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

What's your connection speed? You can do a speed test to find out
http://www.dslreports.com/speedtest?more=1

Do you see the firewall icon (brick wall)?
Download a file from here & see what speed you get
http://www.magnetmix.com/video.shtml

Try deleting LW's preferences folder when LW's closed (points 2 & 3 below)
Fixes for LimeWire

What are your details?

OS(Win XP etc)
LW & Java version (help > about LW & you'll see)
Firewall you're using
Modem/router brand & model
ISP
Connection type (DSL etc)
Where you connect from (home, school, student accommodation etc)
Are you sharing a connection with other computers
Is this your first try with LW
Have you tried other p2p apps & if so, do you have the same problem
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  #3 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 2
ledisko is flying high
Default

I have high speed and I use my home computer. I use windows.
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  #4 (permalink)  
Old October 15th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Ok, and what about the rest?
Did you try the things I suggested?

If files sit connecting for ages then go to need more sources, they're probably fake files, especially if they have lots of sources. Use the forum search to look for fake files & you'll find lots of info.
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  #5 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 4
bigfootspartan is flying high
Default

Hey man,

Same problem. Here's my specs:

High Speed Wireless (through Platinum Communications, formerly Canopy Canada) In Canada - around 237 kbps
Windows XP
Limewire Basic 4.12.6
Java Runtime Environment 1.5.0_06
Avast! Anti-Virus
Zone Alarm Firewall
Router - D-Link 802.11g/2.4 GHz good connection
From Home
Tried Morpheus, same problem as well, tries to download from host, and then downloads unbearably slow (under 1 kbps, usually so low it says 0 kbps)

I am sure that these are not the bad downloads, since the ones i tried aren't popular (Dimmu Borgir...Isis...Neurosis) and they only had one or two hosts. I downloaded from only high speed (no modem) ones. Just finished deleting .limewire under application data. Oh yeah, and I tried it with Zonealarm off, but didnt try with avast off, im not that risky . It used to work fine a month ago, but now it seems to be "not working."

There are 5 bars filled (excellent limewire connection) and there is no brick wall by the picture of the world.

For example: I just tried to download "Burn" by Neurosis from a T3 or higher, and am getting one kilbyte per second, down to about .1 now. Any idea what would cause this?

Thanks
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  #6 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 4
bigfootspartan is flying high
Default

Oh yeah, and I did the TCIPIP thing in the sticky for windows xp users, just so you know
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  #7 (permalink)  
Old October 15th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Hi bigfootspartan,
download one of the magnet mix files & see what speed you get, there's a link in my first post.
You might want to update your Java, the latest JRE is update 9. There's a link for download in the same thread with the pref folder instructions. Just remember to uninstall your old Java version before installing the new one & use the offline installer!

Last edited by birdy; October 15th, 2006 at 09:53 PM.
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  #8 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 4
bigfootspartan is flying high
Default

Hey,

It's a bit better, around 2.1 kbps while the other ones jumped up to about 1.2 kbps. I already deleted the .limewire folder in but could not find the one in application data, though i did get into application data, there was no limewire folder there, ust anvil studio, morpheus, adobe etc.

Thanks for the help so far!
Matt
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  #9 (permalink)  
Old October 15th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Yeah sorry, I realised you'd deleted the prefs folder but didn't edit my post in time, I guess
The folder in Application Data's hidden...you'll have to show hidden files & folders before you'll see it.

Those files from magnetmix should download pretty fast. And since you've tried other p2p & had the same problem, it could be something to do with your ISP. Is there a monthly download limit for your plan? If you've exceeded that, your speeds might drop (you'd have to check this out with the ISP).
I can't find anything in Platinum's acceptable use policy to say that they'll zap your bandwidth if they think you're using too much but...doesn't always mean it's not happening.
Did you update the Java? Try & find that hidden folder & delete it, might make a difference.
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  #10 (permalink)  
Old October 15th, 2006
Novicius
 
Join Date: October 15th, 2006
Posts: 4
bigfootspartan is flying high
Default

Hey,

I updated to ava update 9, and deleted the folder, but its still not working any faster. When I download from the java website for example, im getting 50+ kbps, so i think taht Platinum might just have blocked all P2P traffic (though im not sure how they would manage to do that). Thanks for your help though, and if you have any more ideas of what could be wrong just let me know..much appreciated.

Matt
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