1. OS version? Windows XP Home Edition
2. What firewalls you have? Windows Security Center one, only oen
3. How much ram? I don't know, it's a brand new PC. Where do I found out how much RAM?
4. Hard Disk space available? 250 GB
5. Connection type? Cable
6. Modem & router brand name & model numbers? Westell
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have?
Limewire: 4.12.06
Java 1.5.0
9. Who is your ISP provider (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Your Test Worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Nope.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've used Limewire with my service before, this is just a new PC.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, I do. But my Firewall is off.

Ok... your modem/router is Westell but I need the model number as well...

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