HELP ME PLEASE.... Download too slow!!

[kevrach]

I Just Upgrade To Pro & See No Difference From Basic. Still Download Is SLOW. PLEASE Tell Me What I Have To Do. My Download Is 4895kbps And My Upload Is 368kbps.

[mickjapa108]

Hi Kevrach.

System details - help us to help you

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.

So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:


1. OS version? (eg: Windows 98, XP,OSX ) XP users, Please state XP firewall on or off.?
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your ISP provider (Internet Service Provider)?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?


These are all contained within the sticky Connection problems? Check here first! but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth, some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions, or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.

[Tino704]

i just restored my computer, now im getting REALLY slow download speeds(between 5-20 KB/s)...before this, i was getting up too 500 KB/s...ive tried changing my port to 64049, that seemed to work last time, but hasn't changed anything this time.
1. OS version? (eg: Windows 98, XP,OSX ) XP users, Please state XP firewall on or off.? XP home edition sp1 (??not sure about the firewall??)
2. What firewalls you have? mcafee - off
3. How much ram? 256
4. Hard Disk space available? 40 gigs
5. Connection type? (eg: dialup, broadband, cable, etc.) cable- suddenlink(formerly COX)
6. Modem & router brand name & model numbers? belkin wireless g
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire 4.12.11 java 1.5.0_03
9. Who is your ISP provider (Internet Service Provider)? suddenlink
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? works
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. 2 other computers, wirelessly
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? YES

[mccollum1]

when i had limewire on my mac before, the downloads would go at about 30 kb/s. now i bought a brand new pc that is much much faster and the downloads only go about 7 or 8 kb/s! i have the same exact internet and modem still and everything. what is wrong????

1. OS version? windows vista
2. What firewalls you have? the norton protection center that comes with the computer
3. How much ram? 2 GB
4. Hard Disk space available? 171 GB
5. Connection type? i think its cable?? not sure but its sudden link
6. Modem & router brand name & model numbers? touchtone telephony modem. dont know the model number
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? my house
8. What version of LimeWire (LW) & Java do you have? limewire- 4.12.11 java 1.6.0 oem
9. Who is your ISP provider (Internet Service Provider)? sudden link high speed internet
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it said Your test worked!
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. new problem with experienced user. had it on my old computer and worked great.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? no

[mickjapa108]

Hi You Lot
Im Sorry Im Just not Doing This, Please Start your own Threads, It Is Very
Confusing trying to answer Many people In the same Thread, So Please start
Your own, Including the INFO a Blind Man Can see We Need to Help you
Thank You.