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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Forum Rules

Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
Members need to supply these details >>> System details - help us to help you (click on blue link)


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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

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15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old February 25th, 2007
Novicius
 
Join Date: February 25th, 2007
Posts: 1
Lindaramsey is flying high
Default How do you pay for Pro

Three times my friend and I tried to buy pro. Over two different cards and three attempts all were rejected even though there were no problems with the cards or mistakes with the numbers.
What is going on. Don't you guys want to sell your product. We are still willing to buy if you can get your system working properly.
Please respond to mikescanes@hotmail.co.uk
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  #2 (permalink)  
Old February 26th, 2007
A reader, not an expert
 
Join Date: January 11th, 2003
Location: Canada
Posts: 4,613
stief has a spectacular aura about
Default

I recall some problems with overseas verifications, but will see if perhaps the biz person at LW will respond.

Oh--email addresses shouldn't be posted here.
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  #3 (permalink)  
Old February 26th, 2007
Valued Member contributor
 
Join Date: June 23rd, 2006
Posts: 6
limenathan is flying high
Default

...just PMed.
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  #4 (permalink)  
Old February 26th, 2007
Apprentice
 
Join Date: February 25th, 2007
Posts: 5
Dbear27 is flying high
Default Don't pay, problems will come your way

Do some further research, I like many other on this forum are scrounging info because once we bought PRO it stopped working on my computer. I can't connect and you WILL NOT recieve help from support. I've sent over 20 emails all unanswered. Keep what you've got and be happy you have something.

Cheers
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  #5 (permalink)  
Old February 26th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Dbear27,

Pro works like a charm for heaps of people.
If you want help with your LW Pro, you could ask for it here

Where did you buy Pro from? The official site is www.limewire.com (just that some people buy from a scam site & then get all pissed-off because the official site won't acknowledge their emails).
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  #6 (permalink)  
Old February 26th, 2007
Apprentice
 
Join Date: February 25th, 2007
Posts: 5
Dbear27 is flying high
Default I'm sure it does work for some

Thanks Birdy,

Yes, I assume it does work for a number of people, but my frustration with it has cast a rather large pale. I have enjoyed Limewire for years and when I upgrade to PRO I lose. It's rather bothersome because as I said I found it to be a blast and kept me out of my wife's hair...lol... I have been searching through this forum with the hopes of figuring it out but so far no luck. Hopefully I will find the yellowbrick road over the Brickwall soon.
Cheers
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  #7 (permalink)  
Old February 26th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Start off here (if you haven't already read it)...lots of info about firewall issues.
Connection problems? Check here first!

If you're stuck, give us your details
System details - help us to help you
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  #8 (permalink)  
Old February 27th, 2007
Apprentice
 
Join Date: February 25th, 2007
Posts: 5
Dbear27 is flying high
Default

OS version? (eg: Windows 98, XP,OSX ) XP users, Please state XP firewall on or off.? Windows XP

2. What firewalls you have? Windows firewall

3. How much ram? 512 MB of Ram

4. Hard Disk space available? 54.5 GB

5. Connection type? cable

6. Modem & router brand name & model numbers? WebSTAR modem & D-Link Airplus Xtreme G Router Model DI-624

7. Where are you trying to connect from House House

8. What version of LimeWire (LW) & Java do you have? LW 4.12.11 PRO Java 1.5.0_11

9. Who is your ISP provider (Internet Service Provider)? Rogers and 3 of my other friends use Rogers and have no problem with LW

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It Worked


11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No

12. Is this a your 1st try at LW or is this a new problem with an experienced user.New problem I had no connection problems until I upgraded to PRO

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
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  #9 (permalink)  
Old February 27th, 2007
Apprentice
 
Join Date: February 25th, 2007
Posts: 5
Dbear27 is flying high
Default Thank you for your support

Thanks for helping I just posted the answers to the questions you posed. Thank you for your support as I have received zero when I ask for help via Limewire Official webpage. I'm very frustrated and just want to get back on this program.

Many thanks and I hope you can help me.

Cheers
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  #10 (permalink)  
Old February 27th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

When you changed over to Pro, was it just an upgrade (ie the same version number that you'd been using when you had basic) or did you update to a newer version of LW as well?

It's a good idea to delete LW's preferences folder after up*******upgrading...give that a try, it won't hurt anything. You'll just have to go back through LW's options & reset things afterwards. See point 3 below for instructions. If you've used much older versions of LW in the past, you could have a folder in point 2's location as well...so check in both places.
Fixes for LimeWire

Double check your XP firewall config, just to make sure nothing's changed.
Firewall setup

Your router has an internal firewall. If the router supports UPnP, make sure it's enabled & then use the UPnP option within LW's tools > options > advanced > firewall config. Apply > ok. Give it 15 mins & then see if the brick wall is gone.

If that doesn't do the trick, it's time to port forward. Use the instructions here
http://www.portforward.com/english/r...4/Limewire.htm

Don't forget to set up a static IP address first...otherwise port forwarding won't work
Also, the port number forwarded, number of LW's listening port & the number in the 'manual port forward' box all must be the same.

Sometimes changing to a new version can give you firewall probelms where there weren't any before
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